[cisco-voip] Call transfer to a phone with CFA enabled
Erick Bergquist
erickbe at yahoo.com
Fri May 26 02:05:58 EDT 2006
In CCM 4.2 users can log in and out of huntgroups if there phone is configured with that option, so if they logged out of huntgroup the below wouldn't work.
----- Original Message ----
From: Lelio Fulgenzi <lelio at uoguelph.ca>
To: pnowicki at neo.rr.com
Cc: cisco-voip at puck.nether.net
Sent: Thursday, May 25, 2006 7:08:57 AM
Subject: Re: [cisco-voip] Call transfer to a phone with CFA enabled
A very interesting workaround. Thanks for pointing that out. We might have to investigate this option.
However, with workarounds like this, I find two things:
We cannot be guarenteed that hunt groups will always work this way. What happens when Cisco modifies the behaviour in v4.1(8) [just making that version up] so that it does follow forwarding because so many people asked for it and there is no system or phone configuration option to differentiate behaviour? Using the behaviour of a feature to deliver a different feature (or unadvertised feature) is risky. Changes to that behaviour in subsequent versions can cause problems. Workarounds that are based on partitions and calling search spaces are not scalable in my opinion. We have over 300 departments on campus, each had their own 'com' group to bypass forwarding. I would need to create a similar number of partitions and calling search spaces to mimic this. And because I have groups on campus with different off-campus restrictions, the number might increase. Just my two cents.
--------------------------------------------------------------------------------
Lelio Fulgenzi, B.A.
Network Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
"I can eat fifty eggs." "Nobody can eat fifty eggs."
----- Original Message ----- From: <pnowicki at neo.rr.com>
To: "Lelio Fulgenzi" <lelio at uoguelph.ca>
Cc: <cisco-voip at puck.nether.net>
Sent: Thursday, May 25, 2006 12:35 AM
Subject: Re: [cisco-voip] Call transfer to a phone with CFA enabled
> You could setup a hunt group, say extension *6100, that would include
> just extension 6100 in it. Hunt groups bypass forwarding set on a
> phone and as such would allow you to call the phone even when it was
> forwarded.. (this is all assuming that you are running 4.X)
>
> ----- Original Message -----
> From: Lelio Fulgenzi <lelio at uoguelph.ca>
> Date: Tuesday, May 23, 2006 11:32 am
> Subject: Re: [cisco-voip] Call transfer to a phone with CFA enabled
> To: cisco-voip at puck.nether.net
>
>> ROLM had this feature. It was called a COM group. Basically, it
>> was a feature that 'bypassed' forwarding on the phone. Great
>> feature, one of our biggest complaints.
>>
>> Nothing like that yet, we had to create seperate DNs for
>> forwarding calls back like this, a poor man's IPMA so to speak.
>> Works out well.
>>
>> I believe they have acknowledged that this is a feature they would
>> like to include in subsequent versions, but no word as of yet of
>> engineering commit.
>>
>> -------------------------------------------------------------------
>> -------------
>> Lelio Fulgenzi, B.A.
>> Network Analyst (CCS) * University of Guelph * Guelph, Ontario N1G
> 2W1
>> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
>>
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
>> Sanity First : Number of days with fewer than
>> 50 messages in my inbox at the end of the day: buffer overrun
>> ----- Original Message -----
>> From: Evi Pekou
>> To: cisco-voip at puck.nether.net
>> Sent: Tuesday, May 23, 2006 9:47 AM
>> Subject: [cisco-voip] Call transfer to a phone with CFA enabled
>>
>>
>>
>> Hello,
>>
>> I have a phone (6100) with CFA set to another phone (6125).
>> If someone calls 6100, the call is forwarded to 6125. Is it
>> possible to configure 6125 to be able to transfer this call back
>> to 6100?
>>
>> This feature was supported in the customer old pbx and is
>> something they use often.
>>
>> Regards,
>> Evi.
>>
>>
>> -------------------------------------------------------------------
>> -----------
>>
>>
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