[cisco-voip] Attendant Console Problem

[James Dust]

Can anyone shed any light?

________________________________

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of James Dust
Sent: 30 May 2006 10:27
To: cisco-voip at puck-nether.net
Subject: [cisco-voip] Attendant Console Problem


I have a branch site that have attendant console installed and I am
having some issues with it, this has been working fine until today.
 
The main number of the branch has a translation rule pointing it to the
attendant console pilot point, we have other sites with the same setup
which are working ok.
 
The problem is that when I point the translation rule at the attendant
console pilot point the calls don't route through to the attendant
console I just get a busy tone, I can see the calls coming through to
the H323 gateway but they don't get any further.
 
I have been through the attendant console Hunt Group configuration and
that is the same as other sites we have with AC.
 
Any ideas?
 
James Dust | Network & Communications
Charles Stanley Stockbrokers | 25 Luke Street London EC2A 4AR
Tel: 020 7149 6314| Fax: 020 7150 9314 | Mob: 07989 491024
E-mail: james.dust at charles-stanley.co.uk
 



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and confidential communications should not be sent by e-mail. 

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Charles Stanley & Co. Ltd
Registered Office: 25 Luke Street London EC2A 4AR

Tel: 0207 739 8200 Fax: 0207 739 7798
Registered in England No. 1903304

Charles Stanley Sutherlands and Charles Stanley Securities are divisions of Charles Stanley & Co. Ltd

Authorised and Regulated by the Financial Services Authority, Member of the
London Stock Exchange, International Securities Markets Association, and The London International Financial Futures &
Options Exchange.

This footnote also confirms that this email message has been swept by McAfee
VirusScan and SurfControl Email Filter software.
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