[cisco-voip] CME - Auto Attendant

[Ryan Ratliff]

CSCed02484 is one of several bug (I think) that describes this.

-Ryan

On May 31, 2006, at 1:52 PM, Andrew Dignan wrote:

Addingn direct-inward-dial to that dial-peer did it.

thanks

> Try slapping direct-inward-dial on your application dial-peer 4000.  I
> bet that solves it.
>
> Also, if your having issues matching the dial-peer 4000, use the  
> entire
> e.164 number on the dial-peer 4000 and the applications aa-pilot.
>
> Joe
>
> -----Original Message-----
> From: cisco-voip-bounces at puck.nether.net
> [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Andrew Dignan
> Sent: Tuesday, May 30, 2006 7:37 PM
> To: cisco-voip at puck.nether.net
> Subject: [cisco-voip] CME - Auto Attendant
>
> I am having an issue with the auto attendant .tcl script and CME.  I
> have
> calls routing properly to the script and if I enter a 4 digit  
> extension
> or
> 0 it attempts to transfer the call but fails.  "debug voice  
> application"
> shows the following:
>
> *Mar  3 04:25:07.258: //-1//APPL:HN0B3F71C4:LG75:/AFS_CALLSETUPIND:
> Calling #(6017772002), Called #(4002), peerTag(4000), handoffReturn? 
> (1)
> *Mar  3 04:25:07.258: //75//APPL:/afsSettlementValidateCall: target=,
> tokenp=0x0
> *Mar  3 04:25:07.258: //-1//APPL:HN0B3F71C4:/AFS_CALLSETUPIND: Cannot
> ACK
> this leg.LEG[75     ][AFS_HAND][LEG_INCCONNECTED(5)][Cause(0)][UC=1 ]
> *Mar  3 04:25:07.258: //-1//APPL:/AppFreeEvent: Freeing event  
> 0x82F77AD0
> CC_EV_CALL_HANDOFF[19]
> *Mar  3 04:25:07.262: //-1//APPL:HN0B3F71C4:LG75:/afsMsgHandler:
> (CALLINIT)--(CC_EV_CALL_HANDOFF)-->>(CALLINIT)
> *Mar  3 04:25:07.262: //-1//APPL:/AppNewEvent: New event 0x82F783C8
> *Mar  3 04:25:07.262: //-1//APPL:/AppFreeEvent: Freeing event  
> 0x82F783C8
> APP_EV_NULL[0]
>
> 4002 is the ephone thats registered but I see this strange error of
> "Cannot ACK this leg".
>
> config (i have also just tried removing the dial-peer 1 and only  
> leaving
> the dial-peer 4000 but same result):
>
> controller E1 0/0
>  framing NO-CRC4
>  pri-group timeslots 1-4,16
> !
> call application voice autoatt flash:its-CISCO.2.0.1.0.tcl
> call application voice autoatt aa-pilot 4000
> call application voice autoatt operator 4002
> call application voice autoatt language 1 en
> call application voice autoatt set-location en 0 flash:
> !
> voice-port 0/0:15
> !
> dial-peer cor custom
>  name Emergency
>  name Local
>  name LD
>  name Intl
> !
> !
> dial-peer cor list Emergency-PT
>  member Emergency
> !
> dial-peer cor list Local-PT
>  member Local
> !
> dial-peer cor list LD-PT
>  member LD
> !
> dial-peer cor list Intl-PT
>  member Intl
> !
> dial-peer cor list Internal-CSS
>  member Emergency
> !
> dial-peer cor list Local-CSS
>  member Emergency
>  member Local
> !
> dial-peer cor list LD-CSS
>  member Emergency
>  member Local
>  member LD
> !
> dial-peer cor list Intl-CSS
>  member Emergency
>  member Local
>  member LD
>  member Intl
> !
> !
> dial-peer voice 1 pots
>  incoming called-number .
>  direct-inward-dial
>  port 0/0:15
> !
> dial-peer voice 4000 pots
>  application autoatt
>  incoming called-number 4000
>  port 0/0:15
> !
> dial-peer voice 9 pots
>  corlist outgoing Local-PT
>  description 8 DIGIT LOCAL
>  destination-pattern 9[2-9].......
>  direct-inward-dial
>  port 0/0:15
>  forward-digits 8
> !
> dial-peer voice 999 pots
>  corlist outgoing Emergency-PT
>  description Emergency dialing
>  destination-pattern 999
>  port 0/0:15
>  forward-digits 3
> !
> dial-peer voice 9999 pots
>  corlist outgoing Intl-PT
>  description Long Distance - National - Dialing
>  destination-pattern 9011T
>  port 0/0:15
>  forward-digits 3
>  prefix 011
> !
> ephone-dn  2  dual-line
>  number 4002
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