[cisco-voip] GUI to remotely see phones

[Lelio Fulgenzi]

Can anyone confirm that this application relays the keys pressed by the user without having the display feedback? What I mean by this, is that we routinely troubleshoot FAC calls and would like to see the user press 12345 and tell them, you're reading it backwards, you should be pressing 54321.


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Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
"I can eat fifty eggs." "Nobody can eat fifty eggs."
  ----- Original Message ----- 
  From: Nick Kassel 
  To: McGovern, Michael ; cisco-voip at puck.nether.net 
  Sent: Wednesday, November 01, 2006 8:03 AM
  Subject: Re: [cisco-voip] GUI to remotely see phones


  Berbee Remote Phone Control



  http://www.berbee.com/public/cva/RemotePhoneControlIPTApp.pdf 



  Contact Berbee and you can get a free demo licence, we have this and can be very useful in certain circumstances especially for our remote sites.








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  From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of McGovern, Michael
  Sent: Wednesday, November 01, 2006 12:57 PM
  To: cisco-voip at puck.nether.net
  Subject: [cisco-voip] GUI to remotely see phones



  There is a GUI that allows you to connect to remote phones to see what the end user is seeing.  How do I go about getting this GUI.



  We have 7960, 7970, 7905, 7906, and 7936 phones in our environment





  Michael McGovern

  AVP, Information Technology Manager

  Cambridge Trust Company

  10 Fawcett Street, 6th Floor

  Cambridge Ma. 02138

  Phone:1-617-503-5248

  Fax: 1-617-441-1467





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