[cisco-voip] GUI to remotely see phones

Wed Nov 1 08:36:33 EST 2006

Sorry yes on the GUI app screen you will not see the actual buttons
being pressed.

________________________________

From: Lelio Fulgenzi [mailto:lelio at uoguelph.ca] 
Sent: Wednesday, November 01, 2006 1:33 PM
To: Nick Kassel; McGovern, Michael; cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] GUI to remotely see phones

Do you mean the GUI app screen or your screen? FACs are masked with
***** so I would have to see the numbers on the keypad highlited or
something for it to work in my application.

------------------------------------------------------------------------
--------
Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
"I can eat fifty eggs." "Nobody can eat fifty eggs."

	----- Original Message ----- 

	From: Nick Kassel <mailto:Nick.Kassel at Charles-Stanley.co.uk>  

	To: Lelio Fulgenzi <mailto:lelio at uoguelph.ca>  ; McGovern,
Michael <mailto:Michael.McGovern at cambridgetrust.com>  ;
cisco-voip at puck.nether.net 

	Sent: Wednesday, November 01, 2006 8:24 AM

	Subject: RE: [cisco-voip] GUI to remotely see phones

	If you are connected to a phone and the user presses the keys
then you will see what they do on the screen, the refresh is a little
slow but it does get there.

	This is a screen shot of it connected to my phone 

________________________________

	From: Lelio Fulgenzi [mailto:lelio at uoguelph.ca] 
	Sent: Wednesday, November 01, 2006 1:16 PM
	To: Nick Kassel; McGovern, Michael; cisco-voip at puck.nether.net
	Subject: Re: [cisco-voip] GUI to remotely see phones

	Can anyone confirm that this application relays the keys pressed
by the user without having the display feedback? What I mean by this, is
that we routinely troubleshoot FAC calls and would like to see the user
press 12345 and tell them, you're reading it backwards, you should be
pressing 54321.

------------------------------------------------------------------------
--------
	Lelio Fulgenzi, B.A.
	Senior Analyst (CCS) * University of Guelph * Guelph, Ontario
N1G 2W1
	(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)

^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
	"I can eat fifty eggs." "Nobody can eat fifty eggs."

		----- Original Message ----- 

		From: Nick Kassel
<mailto:Nick.Kassel at charles-stanley.co.uk>  

		To: McGovern, Michael
<mailto:Michael.McGovern at cambridgetrust.com>  ;
cisco-voip at puck.nether.net 

		Sent: Wednesday, November 01, 2006 8:03 AM

		Subject: Re: [cisco-voip] GUI to remotely see phones

		Berbee Remote Phone Control

http://www.berbee.com/public/cva/RemotePhoneControlIPTApp.pdf 

		Contact Berbee and you can get a free demo licence, we
have this and can be very useful in certain circumstances especially for
our remote sites.

________________________________

		From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of McGovern,
Michael
		Sent: Wednesday, November 01, 2006 12:57 PM
		To: cisco-voip at puck.nether.net
		Subject: [cisco-voip] GUI to remotely see phones

		There is a GUI that allows you to connect to remote
phones to see what the end user is seeing.  How do I go about getting
this GUI.

		We have 7960, 7970, 7905, 7906, and 7936 phones in our
environment

		Michael McGovern

		AVP, Information Technology Manager

		Cambridge Trust Company

		10 Fawcett Street, 6th Floor

		Cambridge Ma. 02138

		Phone:1-617-503-5248

		Fax: 1-617-441-1467

		DISCLAIMER:
		****** The information transmitted is intended only for
the person or entity to which it is addressed and may contain
confidential and/or privileged material. Any review, retransmission,
dissemination or other use of, or taking of any action in reliance upon,
this information by persons or entities other than the intended
recipient is prohibited. If you received this in error, please contact
the sender and delete the material from any computer. ****** 

************************************************************************
***********************

The information contained in this e-mail is strictly confidential, some
or all
of which may be legally privileged. It is for the intended recipient
only.
Access to this e-mail by any other person is prohibited. If you are not
the
intended recipient, any use, disclosure, copying, printing, distribution
of,
replying to or any action taken or omitted to be taken in reliance on
this
e-mail, is prohibited and may be unlawful. Please contact the sender
immediately
should this e-mail have been incorrectly addressed or transmitted.

You accept that any instructions are deemed to have been given at the
time the
recipient(s) accesses them and that delivery receipt does not constitute
acknowledgement or receipt by the intended recipient(s). You accept that
there
may be a delay in processing the instructions received from e-mails
after
Charles Stanley has received them. You are advised that urgent, time
sensitive
and confidential communications should not be sent by e-mail. 

You acknowledge that e-mails are not secure and you accept the risk of
malfunction, viruses, unauthorised interference, mis-delivery or delay.
************************************************************************
************************

Charles Stanley & Co. Ltd
Registered Office: 25 Luke Street London EC2A 4AR

Tel: 0207 739 8200 Fax: 0207 739 7798
Registered in England No. 1903304

Charles Stanley Sutherlands and Charles Stanley Securities are divisions
of Charles Stanley & Co. Ltd

Authorised and Regulated by the Financial Services Authority, Member of
the
London Stock Exchange, International Securities Markets Association, and
The London International Financial Futures &
Options Exchange.

This footnote also confirms that this email message has been swept by
McAfee
VirusScan and SurfControl Email Filter software.

________________________________

		_______________________________________________
		cisco-voip mailing list
		cisco-voip at puck.nether.net
		https://puck.nether.net/mailman/listinfo/cisco-voip

***********************************************************************************************

The information contained in this e-mail is strictly confidential, some or all
of which may be legally privileged. It is for the intended recipient only.
Access to this e-mail by any other person is prohibited. If you are not the
intended recipient, any use, disclosure, copying, printing, distribution of,
replying to or any action taken or omitted to be taken in reliance on this
e-mail, is prohibited and may be unlawful. Please contact the sender immediately
should this e-mail have been incorrectly addressed or transmitted.

You accept that any instructions are deemed to have been given at the time the
recipient(s) accesses them and that delivery receipt does not constitute
acknowledgement or receipt by the intended recipient(s). You accept that there
may be a delay in processing the instructions received from e-mails after
Charles Stanley has received them. You are advised that urgent, time sensitive
and confidential communications should not be sent by e-mail. 

You acknowledge that e-mails are not secure and you accept the risk of
malfunction, viruses, unauthorised interference, mis-delivery or delay.
************************************************************************************************

Charles Stanley & Co. Ltd
Registered Office: 25 Luke Street London EC2A 4AR

Tel: 0207 739 8200 Fax: 0207 739 7798
Registered in England No. 1903304

Charles Stanley Sutherlands and Charles Stanley Securities are divisions of Charles Stanley & Co. Ltd

Authorised and Regulated by the Financial Services Authority, Member of the
London Stock Exchange, International Securities Markets Association, and The London International Financial Futures &
Options Exchange.

This footnote also confirms that this email message has been swept by McAfee
VirusScan and SurfControl Email Filter software.
-------------- next part --------------
An HTML attachment was scrubbed...
URL: https://puck.nether.net/pipermail/cisco-voip/attachments/20061101/b6eb8ff8/attachment-0001.html 