[cisco-voip] Cisco Unity 4.2 Upgrade - Crystal Reports missing?

[Rhodes, Geoff]

Tried to upgrade our Unity 4.1(1) system to 4.2.1, and it kept coming up
saying the new version of Crystal Reports must be installed.  When I go
to the Crstal Reports folder that was created from the CD1 zip file,
it's empty.  I downloaded the CD1 image a second time to make sure, must
it's empty.  Anyone run into this?

Frustrated...

Geoff Rhodes
IT Director
Robinson, Bradshaw & Hinson, P.A.
grhodes at rbh.com