[cisco-voip] FXS ports stuck in WAIT_RELEASE state

[Jonathan Charles]

You need to find the call ID for the call via a show call active voice

Then...

clear call voice causecode 1 id [ID from call]

And that should clear the call... As for cause, we would need to see DSP
version, etc...



Jonathan

On 11/20/06, Kris Seraphine <baryonyx5 at gmail.com> wrote:
>
> >From time to time I have customers who have problems with FXS ports
> 'locking up'.  In most cases when this happens the port will be stuck in the
> S_WAIT_RELEASE state like so.
>
> 2/0/2         None       -  S_WAIT_RELEASE        FXSLS_ONHOOK
>
> I've not found any way to clear this except reloading the router.  I'm
> wondering if anyone can give me some insight as to why this happens and if
> there's a way to clear the port when it does.
>
> In this particular case, the connected device is a fax machine.  Is it
> possible that the fax machine is causing some voltage on the line that is
> seizing the port? If so, can anyone recommend a surge protector to protect
> against this?
>
> This particular customer is running a 2821 with a HD-NM and 12.4(XC)4 but
> I've had the problem with VIC2-4FXS/DID cards as well.
>
> Thanks
>
>
> --
> kris seraphine
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>
>
>
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