[cisco-voip] Catchall voicemail for AA

Mike Armstrong mfa at crec.ifas.ufl.edu
Tue Nov 28 12:16:00 EST 2006


When our switchboard closes, the operator CFsA to the Automated Attendant. 
Somewhere in the AA, of course, it says dial 0 for the operator, which 
results in a loop if there's no operator available.  Is there an easy way 
out of this (i.e., without getting involved with Unity or IVR programming)? 
If not, what's the preferred hard way?  It seems like it should be a small 
modification to the IVR AA script, but we've failed miserably in the few 
attempts we've made to do this.

Mike Armstrong
UF/IFAS CREC
Lake Alfred, FL 



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