[cisco-voip] Update Callmanager 3.3(4) to 4.2(3) / Huntgroup

[voip at mrga.ch]

Hello

Thank you all for your help with the symantec issue.
Has anybody experience on how to update a Callmanager 3.3(4) to 4.2(3).
We have to update our system next year.
We also have IPCC 6.0 and CRA 3.1(2)SR3 running.

Especially the function of the new HuntGroup Feature is an issue for us.
Has anybody tried to CallForward or PickUp a HuntGroup? We currently have a
third Party application (Monday Coffee) installed to handle the HuntGroup
functions. With this tool the call is presented on the line of the phone.
So if the phone is forwarded to another user all HuntGroup Calls are also
forwarded to this user. Is this solution still possible with CCM 4.2(3)? We
currently use different callforward destinations such as openinghours / all
agents ar busy / and so on.

Thanks for your inputs
Reto

--------------------------------------------------------------------
mail2web - Check your email from the web at
http://mail2web.com/ .