[cisco-voip] Phone Registration Rejected

[Ryan Ratliff]

The Cisco TFTP server caches config files in memory to reduce disk  
access and speed up tftp requests.  Unless you go into advanced TFTP  
service parameters and disable caching you will never see the config  
files on the hard disk.

-Ryan

On Oct 6, 2006, at 1:54 PM, Candese Perez wrote:

ok, i do see a read request for an xmldefault.cnf.xml from the phone  
to the cm server but i don't see that file in my tftp directory. Any  
ideas as to why that is?



On 10/6/06, Wes Sisk <wsisk at cisco.com> wrote:
default.cnf was only used by old phone loads (in CM3.1 we changed  
to .cnf.xml files).  that file will probably not be built unless you  
change the TFTP service parameter from 'build selective' to 'build all'.

only VERY old phone loads should need that file.

/Wes

Candese Perez wrote:
> Manually adding the phone works.  (Thank you)
> Any ideas on why I don't have a default.cnf file in my tftp  
> directory if auto-registration is enabled?
>
> On 10/6/06, Ryan Ratliff <rratliff at cisco.com> wrote: Under System- 
> >CallManager there is a check box to disable auto-
> registration on a server.
>
> There will not be a config file on the TFTP server unless the phone
> is in the database.   I'd recommend you add the phone manually and it
> will then register.
>
> -Ryan
>
> On Oct 6, 2006, at 12:48 PM, Candese Perez wrote:
>
> I don't believe the phone is in the database because i can't find it
> when searching by it's MAC address.  When I look at my CM server
> configuration I don't see that auto-registration is disabled.  Is
> there some place else I should be looking to check for auto-
> registration?
>
>
>
> On 10/6/06, Ryan Ratliff < rratliff at cisco.com> wrote: Is the phone in
> the database?  If not and autoregistration is
> disabled then the config file won't exist and it won't register.
>
> If the phone is in the database try bouncing TFTP and then doing a
> TFTP GET on the macaddr.cnf.xml from a windows cmd prompt to see if
> you can get the file.
>
> -Ryan
>
> On Oct 6, 2006, at 12:26 PM, Candese Perez wrote:
>
> When I do a factory reset it looks for a file SEP+MAC address and
> then says file not found and returns to registration rejected.  In my
> trace file I can see  several TFTP error codes referencing the same
> message that the tftp server doesn't have the SEP+MAC.cnf.xml file
> nor does it have XMLDefault.cnf.xml.
>
> On 10/6/06, Brian Henry <Brian.Henry at apptis.com> wrote:
> I assume that you are not running in secure mode.
>
> 1.  Did you do a factory reset of the phone?
>
> Have you looked at the debugs on the phone web page to see what error
> code it is giving you? or you can attach the cable in the docs to the
> aux port to look at the phones boot up process and a more detailed  
> view.
>
> Brian
>
> From: cisco-voip-bounces at puck.nether.net on behalf of Candese Perez
> Sent: Fri 10/6/2006 11:58 AM
> To: cisco-voip at puck.nether.net
> Subject: [cisco-voip] Phone Registration Rejected
>
> I have a 7960 that will nto register with my CM 4.0 server, and I
> believe it is because the .cnf file is out of date or has changed as
> this phone has been in storage for several months.
>
> How can i get the phone to use the new file on CM if it won't
> register in CM.  Is there a way to push the new file to the phone?
>
> Candese
>
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