[cisco-voip] CCMAdmin web page not working anymore - HTTP 401 error

[Erick Bergquist]

Checked that out Wes and did not help anything. When WWW is stopped it always get stuck in stopping and needs to killed also. 

Think maybe upgrading OS to latest , or CCM to 3.3(5) would refresh things? 

Thanks, Erick

----- Original Message ----
From: Wes Sisk <wsisk at cisco.com>
To: Erick Bergquist <erickbe at yahoo.com>
Cc: ciscovoip <cisco-voip at puck.nether.net>
Sent: Friday, October 13, 2006 1:55:45 PM
Subject: Re: [cisco-voip] CCMAdmin web page not working anymore - HTTP 401 error

Erick,

IIS does not give us significant insight.  However, it sounds like the 
CCMAdmin component under component services may be having problems 
logging in.

To verify -
go into inetmgr
change the application protection for IIS from High/Isoloated to low.
restart IIS.
does ccmadmin work?

now try flipping it back to high.  this recreates the COM+ object.   If 
the recreated com+ object still fails, this usually indicates other 
local security policies on the server have been modified.

/Wes

Erick Bergquist wrote:
> Hi,  
>
> Have an issue where CCMAdmin web page on a subscriber server no longer responds. Just sits there and spins after authentication dialog until it times out. In IIS logs it just shows a 401 error. The CCMUser and CCMServicability web pages work fine however and can authenticate with same username/password fine on the servicability web page. 
>
> Have restarted IIS/WWW, tomcat with no change. Have rebooted server with no change. Have compared IIS settings and everything looks the same. This is on a older server with CCM 3.3(3) and OS 2000.2-6. 
>
> Anyone seen this before or have any ideas? 
>
>
>
>
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