[cisco-voip] IPCC Express / CRS - Version Info ?

[Wes Sisk]

summary:
at a 5000 foot level:

- CRS 4.5 is only for the CCM 5.0 train. It does not support with any  
of the Windows based CCM's.
- CRS 4.5  has some differences:
    * No HA
    * Single node only, no expansion servers for Historical Reporting  
or Recording/Monitoring
    * BARS server must be run directly on the CRS node.
    * The repository has been moved from LDAP to an MSDE database  
(since no LDAP with Linux CCM).
    * Customers with entitlement can order an upgrade, but the  
upgrade process is a complete reinstall. There is no migration from a  
3.x or 4.0 release. New install and the call center scripts must be  
loaded into the 4.5 editor and converted.
    * The 4.5 is Windows based and runs on the MCS operating system  
(just like other CRS releases) and is NOT LINUX based.

So, HA will be introduced in the next major release and there will be  
two code bases until the next major release after that which will  
unify the CCM support.

Bottom line, only reason to use 4.5 is for CCM 5.0 support. Customers  
who are on 3.x CCM releases will need to use CRS 3.1 release.   
Customers on CCM 4.x releases can use either 3.5 or 4.0 depending on  
what release they are on.  Check this for version of CCM to CRS:
http://www.cisco.com/univercd/cc/td/doc/product/voice/sw_ap_to/ 
crscomtx.pdf


/Wes
On Oct 14, 2006, at 10:19 AM, Jason Aarons ((US)) wrote:

4.0(4) fixes a lot of upgrade issues in 4.0(1)-(3) from CRS 3.5(x).



4.5 is only for new installs, not upgrades, with CCM5 which only has  
SOAP AXL API interface.



Go with Express 4.0(4) and CCM 4.1(3) latest sr -jason



From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip- 
bounces at puck.nether.net] On Behalf Of Tech Guy
Sent: Friday, October 13, 2006 1:20 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] IPCC Express / CRS - Version Info ?



Can anyone enlighten me "very high level, not the details" on the  
differences or reasons for the 4.0(x) vs. 4.5(x) versions?



Release notes say about the same thing.  The software / hardware  
compatibility guide is about the same too.  I thought the 4.5 might  
be geared for CM 5.0 and the whole linux platform shift or  
something.  But the guide lists the same 2000 OS so I am just not sure.



I am in the process of trying to setup our IPCC Express Premium  
servers, which came with 4.0(3) "yes they have been sitting in boxes  
since January".  Seems like every time I think I know what to install  
I learn about something new.  First it was that 4.0(4) was out so I  
order the upgrade kit for that.  Then I hear 4.0(5) is suppose to be  
out next month from TAC.



Then I run into this 4.5(1) and (2)



I don't want to delay rolling this out any longer, but having a heck  
of a time deciding what to do with these many different releases.





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