[cisco-voip] CCMAdmin web page not working anymore - HTTP 401 error

[Erick Bergquist]

Thanks, that worked briefly.

CCMAdmin worked fine, or appeared to for the few things I tested, etc.  Then I had stopped the WWW service to see if WWW would stop fine or get hung stopping like before, and it got hung while stopping again. The progress bar on stopping timed out after awhile and dialog box about could not stop the service. I then started the IIS and WWW service again and CCMAdmin pages didn't work - did same thing as before but CCMUser and CCMService pages work fine. 

Then if I do the workaround you mentioned, it fixes it until the WWW service is stopped again. 

----- Original Message ----
From: Wes Sisk <wsisk at cisco.com>
To: Erick Bergquist <erickbe at yahoo.com>
Cc: ciscovoip <cisco-voip at puck.nether.net>
Sent: Sunday, October 15, 2006 5:13:47 PM
Subject: Re: [cisco-voip] CCMAdmin web page not working anymore - HTTP 401 error

If IIS is not stopping then IIS 'metabase' is getting corrupted.  so  
you kill it, switch the application protection to low, start IIS and  
world wide publishing, and it still doesn't work?

/Wes

On Oct 13, 2006, at 11:28 PM, Erick Bergquist wrote:

Checked that out Wes and did not help anything. When WWW is stopped  
it always get stuck in stopping and needs to killed also.

Think maybe upgrading OS to latest , or CCM to 3.3(5) would refresh  
things?

Thanks, Erick

----- Original Message ----
From: Wes Sisk <wsisk at cisco.com>
To: Erick Bergquist <erickbe at yahoo.com>
Cc: ciscovoip <cisco-voip at puck.nether.net>
Sent: Friday, October 13, 2006 1:55:45 PM
Subject: Re: [cisco-voip] CCMAdmin web page not working anymore -  
HTTP 401 error

Erick,

IIS does not give us significant insight.  However, it sounds like the
CCMAdmin component under component services may be having problems
logging in.

To verify -
go into inetmgr
change the application protection for IIS from High/Isoloated to low.
restart IIS.
does ccmadmin work?

now try flipping it back to high.  this recreates the COM+ object.   If
the recreated com+ object still fails, this usually indicates other
local security policies on the server have been modified.

/Wes

Erick Bergquist wrote:
> Hi,
>
> Have an issue where CCMAdmin web page on a subscriber server no  
> longer responds. Just sits there and spins after authentication  
> dialog until it times out. In IIS logs it just shows a 401 error.  
> The CCMUser and CCMServicability web pages work fine however and  
> can authenticate with same username/password fine on the  
> servicability web page.
>
> Have restarted IIS/WWW, tomcat with no change. Have rebooted server  
> with no change. Have compared IIS settings and everything looks the  
> same. This is on a older server with CCM 3.3(3) and OS 2000.2-6.
>
> Anyone seen this before or have any ideas?
>
>
>
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>