[cisco-voip] Error when opening lines - CM 4.1(3) SR3c

[Scott Coner (US)]

Just gave your suggestion a shot and we can't seem to reproduce the error now.  Thanks!

________________________________

From: Ryan Ratliff [mailto:rratliff at cisco.com]
Sent: Fri 10/20/2006 10:32 AM
To: Scott Coner (US)
Cc: Jonathan Charles; cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Error when opening lines - CM 4.1(3) SR3c



DBLHelper is purely for SQL replication/job status and name 
resolution.    It has no bearing on this issue whatsoever.

That said, try the following:

1) Open a command window on the Cisco CallManager.
2) Go to the c:\Program Files\Cisco\bin directory.
3) Run regsvr32 dblx.dll.

-Ryan

On Oct 20, 2006, at 10:04 AM, Scott Coner ((US)) wrote:

I rebooted both servers this morning.  DBLhelper shows no problems...

From: Jonathan Charles [mailto:jonvoip at gmail.com]
Sent: Fri 10/20/2006 10:03 AM
To: Scott Coner (US)
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Error when opening lines - CM 4.1(3) SR3c

Check the RIS Data Collector service... you may need to reboot the 
cluster to get everything back in sync...

BTW, usually, you get that error on the SUB...



Jonathan

On 10/20/06, Scott Coner (US) <scott.coner at us.didata.com> wrote:
Just upgraded from 4.0(2)a to 4.1(3)SR3c.  When trying to open line 
configuration pages on the publisher I get:

The following error occurred while attempting to retrieve and display 
the requested information:

Automation server can't create object (-2146827859)

This doesn't occur when I do it from the Subscriber.  Anyone seen 
this before I go to TAC?


Scott



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