[cisco-voip] Speaking of CDR Analysis and Reporting....

[Miller, Steve]

....I am getting a pretty decent report, but it only shows outgoing
information.  This makes sense (I guess), because this is a "billing"
report, but what type of report will show BOTH incoming and outgoing,
including number at the origin and destination as well as the length of
the call.  And while we're discussing this, why do they put time in
seconds instead of minutes?  Is there a way to configure that as well?
 

Steve Miller
Telecom Engineer
Dickstein Shapiro LLP
1825 Eye Street NW | Washington, DC 20006
Tel (202) 420-3370 Fax (202) 420-2201
millers at dicksteinshapiro.com 

 

________________________________

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Mike Mike
Sent: Tuesday, October 24, 2006 2:01 PM
To: Patrick Humpal
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] CDR Analysis and Reporting


There was another similar if not identical post a few weeks ago.  Check
this link:

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note0
9186a00801115eb.shtml 





On 10/24/06, Patrick Humpal <phumpal at execinc.com> wrote: 

	I tried logging into our CDR Analysis and Reporting Tool but the
"User Name" and "Password" are not working. I can log into any other
service/page using any credentials (Call Manager, Unity, Publisher, etc)
except this one.  On Cisco's site they have some documentation detailing
the default user name and password but these do not work either. I've
made sure the appropriate services are started, but have not many any
progress. 
	 
	Is there a certain account I need to use or do I have to reset
another accounts username/password?
	 
	FYI, I'm currently using Call Manager 4.1.

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