[cisco-voip] Automatically Place 400 Calls in an Emergency?

Darren Smith Darren.Smith2 at didata.com.au
Tue Oct 24 19:31:12 EDT 2006


I have used a product called Globestar ConnexALL (www.globestarsystems.com) which is designed for this type of application.

I am about to deploy at a client who will be calling internal Cisco IP Phones, Cell phones and PSTN connected phones when an emergency happens.
The system can also escalate calls if there is no answer or response.

Kind Regards
 
Darren Smith
Solutions Architect - Connectivity
Dimension Data
~~~~~~~~~~~~~~~~~~~~~~~~~
level 1, 139 Coronation Drive, Milton
Brisbane, 4064
Direct: 07 3292 1999
Mobile: 0417 491055
Fax:  07 3292 1300
E-Mail: darren.smith2 at didata.com.au
For more information about Dimension Data, please go to www.dimensiondata.com



Message: 2
Date: Tue, 24 Oct 2006 12:41:40 -0500
From: "Keith Klevenski" <keith.klevenski at rig.net>
Subject: Re: [cisco-voip] Automatically Place 400 Calls in an
	Emergency?
To: "Craig M Staffin" <CMStaffin at ra.rockwell.com>
Cc: cisco-voip-bounces at puck.nether.net, cisco-voip at puck.nether.net
Message-ID:
	<7F0CE0A1A0961E498A41329535342266E71268 at HOUEXH02.rignet.org>
Content-Type: text/plain; charset="us-ascii"

Probably a combination of both...

 

________________________________

From: Craig M Staffin [mailto:CMStaffin at ra.rockwell.com] 
Sent: Tuesday, October 24, 2006 11:32 AM
To: Keith Klevenski
Cc: cisco-voip at puck.nether.net; cisco-voip-bounces at puck.nether.net
Subject: Re: [cisco-voip] Automatically Place 400 Calls in an Emergency?

 


is this internal phones that it is calling or external?




"Keith Klevenski" <keith.klevenski at rig.net> 
Sent by: cisco-voip-bounces at puck.nether.net 

10/24/2006 10:47 AM 

To

<cisco-voip at puck.nether.net> 

cc

 

Subject

[cisco-voip] Automatically Place 400 Calls in an Emergency?

 

 

 




This is an odd request, but here it is...   
  
The scenario is if there is an emergency (oil & gas industry) the
customer would like to trigger the system to be able to call 400 numbers
consecutively and when the caller picks up a recording plays that says
'this is not a drill blah blah blah'.  I have no clue on how this would
be accomplished and I'm guessing CCM or Unity would not be able to
handle this. 
  
Any suggestions welcome.  ;) 
  
Keith_______________________________________________
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Message: 3
Date: Tue, 24 Oct 2006 10:45:05 -0700
From: "Johan Bloemhard" <bloemhard_johan at silverfalls.k12.or.us>
Subject: Re: [cisco-voip] Voice Mail Delivery Problems
To: "Ed Leatherman" <ealeatherman at gmail.com>
Cc: cisco-voip at puck.nether.net
Message-ID:
	<C763DC29A34B6B418AFBA81F75B2633A1AF690 at msexch2.silverfalls.k12.or.us>
Content-Type: text/plain; charset="us-ascii"

Ed,

 

Thanks for your response.  I forgot to clarify that we are not running
unified messaging or other fancy form of installation.  It's just
Exchange on the same box as Unity.

 

Johan Bloemhard 
Senior Information Technology Specialist 
___________________________________ 
Silver Falls School District 4J 
802 Schlador Street 
Silverton, OR 97381 
w: 503.873.6331 

________________________________

From: Ed Leatherman [mailto:ealeatherman at gmail.com] 
Sent: Tuesday, October 24, 2006 10:35 AM
To: Johan Bloemhard
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Voice Mail Delivery Problems

 

I've had exactly that problem in 4.0.X. Never been able to track down
the cause for certain. One time it was actually a mail routing
problem/misconfiguration with exchange.. the voicemail to/from certain
mailstores got bounced out to another system on campus and then back in
through our spam/antivirus junk which caused a big delay for some
reason. 

Other times we've not been able to find any reason for the delay but I
think either messages get hung up leaving Unity and going to exchange or
they get routed someplace odd once they hit the email system and get
delayed. If you're exchange is onbox with Unity, i would think that
stuff to be a problem though. 

On 10/24/06, Johan Bloemhard <bloemhard_johan at silverfalls.k12.or.us>
wrote:

I'm running Cisco Unity 4.2 Build 4.2(1) with CCM 4.1(3).  

 

I just received a call from a user who claims that when she checked her
voicemail at 8:00 am this morning, she checked all of her messages.  She
claims that about five minutes later, her voicemail light went on again
and this time when she dialed voicemail, she had a message from 1:00am
the previous morning.  Why would the delay occur in delivering the
message?  Anyone have any ideas about this?

 

I checked archived messages and TAC collection with no results.

 

TIA

 

Johan Bloemhard

-- 
Ed Leatherman
Senior Voice Engineer
West Virginia University
Telecommunications and Network Operations 

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