[cisco-voip] Jitter - Codec issue?

[Howard, Chad]

We have some users experiencing choppy voice - I think related to
jitter, but I don't know the actual cause.
 
During an active call I pressed the ? key twice to get the stats.
 
It shows the "RxSize: 10ms" and the "TxSize: 20ms".  I've seen issues
with that before (I think they need to match).  Anyone know how those
parameters get set, and if non-matching values are in fact a problem?
 
Thanks much.
 
Chad
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