[cisco-voip] Who called 911?

[Johan Bloemhard]

I was just catching up on my emails and noticed your question, sent a couple of days back. I just finished a tiny app that I posted earlier which you could use for your situation. It's quite flexible. If you would like to see additional fields which can be added, change debug to 1. Just make sure to turn off emailing or have limited emailing so that everyone isn't bombarded with emails from 911 calls.

It's more proactive and emails after a 911 call is placed. With just some minor changes to your environment, you could have a free solution!

Let me know if you have any questions.

Johan Bloemhard

- Sent from my handheld



-----Original Message-----
From: "Peter Pauly"<ppauly at gmail.com>
Sent: 9/5/06 1:02:38 PM
To: "cisco-voip at puck.nether.net"<cisco-voip at puck.nether.net>
Subject: [cisco-voip] Who called 911?

Every time our security people are informed that someone made a 911
call, they call me to find out who it was (extension, name). I run a
query in query analyzer against the CDR database.

Are there any applications available that the security guys could run
from their desktop that would query callmanager over the network and
display 911 calls? What you guys doing about this problem?

On a related question, our CallManager sends caller id information just
fine. When I call my cellphone, I can see the extension of where the
call came from. But when I make a test call to 911, the PSAP is only
displaying the common billing phone number, not the caller-id
information. Is my telco doing something wrong?
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