[cisco-voip] Mysterious Inbound calls

[Wes Sisk]

Zevier,

There is an issue where:
user calls unity to check voicemail or calls into unity auto attendant
user then receives a inbound call. user places unity on hold to answer 
incoming call.  The 'after greeting' action on the all subscribers 
defaults to send call to opening greeting.  If the opening greeting call 
handler is configured to transfer to operator then the operator will 
receive and no one will be on the other end.

However, this does not explain 20+calls all happening at 5PM.  Please 
open a TAC case and provide traces, details of directory numbers, and times.

/WEs

Zevier Thoran wrote:
> Hi Wes,
> I am just taking over this system and not fully familiar...but was told 
> that all these calls do come in via a press press '0' for Operator Unity 
> Auto Attendant Call Handler. But why should these calls only come in at 
> 5pm? Is their a fix?
> Many thanks in advance......./Zevier
> 
> */Wes Sisk <wsisk at cisco.com>/* wrote:
> 
>     Do you use Unity voicemail?  Is your the operator's specific
>     extension (any hunt pilot that routes to that phone) configured
>     under the operator CH in Unity?
> 
>     /Wes
> 
>     On Sep 12, 2006, at 10:00 PM, Zevier Thoran wrote:
> 
>     Hi,
>     Every evening at 5pm, My Callmanager system gets hit with about 20
>     anonymous calls on the operator number. On answering a call the
>     operator just gets dead air.
>     Any suggestions how to solve this problem?
>     Regards - Zevier.
> 
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