[cisco-voip] The CMM and SPAN

[Ryan LaTorre]

Thanks for the ideas guys, I should've mentioned that I did implement a
successful workaround, so I do have recording operational right now. I
just don't like leaving things like this unresolved! Also, IPCCx 4.x
upgrade is in the planning stages, but I'm just trying to figure this
out because it seems like the switch is not operating as it should. I
admit it could be my config, but it's only two lines!
 
My config (that doesn't quite work):
monitor session 2 source interface Gi4/1 both (the CMM backplane port)
monitor session 2 destination interface Gig8/1 (the IPCCx monitor port)
 
The reason we're not spanning the VLAN is because when we do that I get
two copies of each frame on the TX side, since currently the CMM and the
IP phones are in the same VLAN.  This is using 12.2(18)SXF3 on the s720
and 12.4(7a) on the CMM. Pretty close versions, that's for sure.  Maybe
it's not a bug...
 


________________________________

From: Voll, Scott [mailto:Scott.Voll at wesd.org] 
Sent: Monday, September 18, 2006 11:18 AM
To: Ryan LaTorre; cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] The CMM and SPAN



Is the layer three vlan interface on the Cat 6509?  If so, try to SPAN
the layer 3 interface rather then the CMM port.

 

What version of IOS are you using on the 65xx and the CMM?

 

I'm using 12.2(18)SXF4 and 12.4(7a) without problem

 

SPAN Config:

 

Vlan 102 is my Core Voice VLAN and 202 is my RSPAN

 

monitor session 2 source vlan 102

monitor session 2 destination remote vlan 202

monitor session 4 destination interface Fa3/44 <-- IPCCx Monitor server

monitor session 4 source remote vlan 202

 

 

Sh mon sess all

 

Session 2

---------

Type                   : Remote Source Session

Source VLANs           :

    Both               : 102

Destination RSPAN VLAN : 202

 

Session 4

---------

Type                   : Remote Destination Session

Source RSPAN VLAN      : 202

Destination Ports      : Fa3/44

 

Scott

 

PS.  All your agents are on the same vlan as your IPCCx server, right?

 

________________________________

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Ryan LaTorre
Sent: Monday, September 18, 2006 8:00 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] The CMM and SPAN

 

 

The other day I encountered what appears to be a bug, but I could not
locate anything in the bug navigator. 

Trying to SPAN the backplane port of a CMM module in a Cat 6500 with
Sup720, for the purposes of IPCCx recording/monitoring (in 3.x).  The
SPAN configuration is very straight forward (I believe) but I found that
when I SPAN both directions I receive only the transmit packets,
resulting in only recording one side of the conversation.  I confirmed
this by changing the SPAN source to receive only and NO packets were
mirrored whatsoever.  From what I can tell, it seems I can't SPAN
packets coming from the CMM.

Are there any SPAN/CMM caveats I should be aware of, or does this really
sound like a defect? I didn't see anything in release notes or guides.

Thanks, 
Ryan 

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