[cisco-voip] How to find a phone by serial number?

[Mike Armstrong]

TAC tracks all products by serial number, but CCM tracks phones by MAC (in 
the form SEP<MAC> device name), and never, it seems, the twain shall meet. 
Does anyone have a way of locating a phone by serial number, other than 
manually maintaining a SN/MAC translation table somewhere?  Is the SN stored 
in the Publisher SQL database somewhere?

Mike Armstrong
UF/IFAS CREC
Lake Alfred, FL