[cisco-voip] CCM 4.1(3) does not boot after RAM upgrade to 1 GB

Ryan Ratliff rratliff at cisco.com
Mon Apr 2 09:08:55 EDT 2007


AFAIK Cisco doesn't even sell memory for MCS servers, we tell you to  
buy it from IBM or HP directly.

I know the HP servers at least are extremely picky about their  
memory.  Most of the time they won't even POST though.

-Ryan

On Apr 1, 2007, at 1:41 PM, Ted Nugent wrote:

No they do not prevent you from using 3rd party
memory. However it’s possible that you got some bad or
incompatible memory, although this is typically caught
in POST I've seen stranger things. If you remove the
new RAM and boot the system does it boot ok? If not
the memory upgrade is probably not related to the
issue.
I typically buy RAM from Crucial.com or at least use
that to find the RAM I need, some advice, don’t
purchase bottom barrel RAM to save a few bucks for
your production server, spend the extra $ for quality
RAM just don’t go over board and buy it from Cisco,
that’s just crazy. My $0.02



--- Muqeemuddin Syed <muqeems at gmail.com> wrote:

> We have a Call Manager cluster of one publisher and
> one subscriber running
> CCM 4.1(3). Both the CCM are on a Cisco MCS 7825.
>
> We ordered for an additional 1 GB RAM to upgrade the
> physical memory on the
> publisher (it was consuming over 70% of Memory for
> the SQL process alone).
> When we restarted the CCM after adding the 1 GB RAM,
> the CCM fails to load
> even the Operating System. We get an error that a
> file is corrupt or
> missing.
> Has anyone faced similar situation. Does Cisco lock
> customers from
> performing memory upgrades to force customers to buy
> the bigger MCS boxes?
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