[cisco-voip] Quick Question About 911 Policy - PleaseRespond-Quick Response

[Dave Wolgast]

On 4/2/07, Voll, Scott <Scott.Voll at wesd.org> wrote:
>
> I like the idea................ But I don't like the idea that Unity or
> IPCCx has to be used.  What if, it's down for some reason and someone
> needs 911.  If CM is down you know it..... if Unity is down, it could be
> hours before someone says something.
>
> Is there a way, though, that it could be configured so that if Unity/CRS
is down, the call gets sent directly to the 911 center?  My initial thought
is that 911 becomes a CTI RP for CRS with a CF Busy/NA to 9-911.  When CRS
is up, the script will play a "You have dialed 911 emergency.  If you did
not intend this, please hang up now. Otherwise, stay on the line and your
call will be connected." or whatever, then send the call out.  If CRS is
unavailable, the call follows the CF Busy/NA path.  There would have to be
one of these RPs for each location, placed in a partition isolated only to
that location, so that the 911 call goes out the right set of trunks to
properly ID the call.

Sound reasonable/practical???


-- 
Dave Wolgast
Livonia, NY
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