[cisco-voip] IPMA

Ryan Ratliff rratliff at cisco.com
Tue Apr 3 11:51:33 EDT 2007


The Features and Services guide should have some good info.

http://www.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/4_1/ 
sys_ad/4_1_3/ccmfeat/index.htm (for 4.1.3).

IPMA has two modes, shared line and proxy line. Both are included in  
the link above.

-Ryan

On Apr 3, 2007, at 10:45 AM, Joe A. Budz wrote:

Correction, I meant IPMA. Also working with an iSCSI SAN and got my  
acronyms
crossed...

Does anyone have experience with IPMA and know where I could get some
detailed information. We are a law firm and it looks like it would be
helpful in our environment. However, I cannot find very detailed  
information
on the subject.



Thank You,

Joe Budz

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Today's Topics:

    1. Callforward all keeps getting stuck (Ed Leatherman)
    2. Re: Callforward all keeps getting stuck (Lelio Fulgenzi)
    3. MPIO (Joe A. Budz)
    4. Re: Callforward all keeps getting stuck (Ed Leatherman)
    5. Re: Callforward all keeps getting stuck (Ryan Ratliff)


----------------------------------------------------------------------

Message: 1
Date: Tue, 3 Apr 2007 09:46:57 -0400
From: "Ed Leatherman" <ealeatherman at gmail.com>
Subject: [cisco-voip] Callforward all keeps getting stuck
To: ciscovoip <cisco-voip at puck.nether.net>
Message-ID:
	<94a1afde0704030646p5c86b2e2x88795bf28059738d at mail.gmail.com>
Content-Type: text/plain; charset="utf-8"

Hello,

We've had an ongoing problem with the callforward all feature on the  
phones
ever since we went from ccm 3.x for 4.x. usually it would only happen  
maybe
once every couple months... while still very annoying we could live  
with it.
I've probably opened 4 different TAC SR's on it, with little success in
actually fixing it.

Basically we have people who forward their lines to another number or to
voicemail, and then they cannot remove the forwarding, nor can we do  
it from
CCMadmin.

For some reason the past week i've had it happen almost everyday. The  
work
around is very easy, just restarting the DBL monitor service on all the
nodes in the cluster fixes the problem. But its still an interuption of
service for alot of departments. I'm going to open yet another TAC  
case on
it.. but does anyone have any suggestions on a possible cause? I don't
believe we're having a networking problem but i'm open to suggestions.
Currently running ccm 4.1.3sr4d.

-- 
Ed Leatherman
Senior Voice Engineer
West Virginia University
Telecommunications and Network Operations
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Message: 2
Date: Tue, 3 Apr 2007 09:50:27 -0400
From: "Lelio Fulgenzi" <lelio at uoguelph.ca>
Subject: Re: [cisco-voip] Callforward all keeps getting stuck
To: "Ed Leatherman" <ealeatherman at gmail.com>,	"ciscovoip"
	<cisco-voip at puck.nether.net>
Message-ID: <00ab01c775f7$091a9f20$47196883 at cfs.uoguelph.ca>
Content-Type: text/plain; charset="utf-8"

I'm convinced that it has to do with the replication of databases and
nothing to do with CallManager version.

Even the dblhelper tool can't illustrate with any confidence that your
databases are in sync. It might work to show you that they are out of  
sync,
but if you see all smiley faces, don't trust your cat's life on it.


------------------------------------------------------------------------ 
----
----
Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
...there's no such thing as a bad timbit...

   ----- Original Message -----
   From: Ed Leatherman
   To: ciscovoip
   Sent: Tuesday, April 03, 2007 9:46 AM
   Subject: [cisco-voip] Callforward all keeps getting stuck


   Hello,

   We've had an ongoing problem with the callforward all feature on the
phones ever since we went from ccm 3.x for 4.x. usually it would only  
happen
maybe once every couple months... while still very annoying we could  
live
with it. I've probably opened 4 different TAC SR's on it, with little
success in actually fixing it.

   Basically we have people who forward their lines to another number  
or to
voicemail, and then they cannot remove the forwarding, nor can we do  
it from
CCMadmin.

   For some reason the past week i've had it happen almost everyday.  
The work
around is very easy, just restarting the DBL monitor service on all the
nodes in the cluster fixes the problem. But its still an interuption of
service for alot of departments. I'm going to open yet another TAC  
case on
it.. but does anyone have any suggestions on a possible cause? I don't
believe we're having a networking problem but i'm open to suggestions.
Currently running ccm 4.1.3sr4d.

   --
   Ed Leatherman
   Senior Voice Engineer
   West Virginia University
   Telecommunications and Network Operations


------------------------------------------------------------------------ 
----
--


   _______________________________________________
   cisco-voip mailing list
   cisco-voip at puck.nether.net
   https://puck.nether.net/mailman/listinfo/cisco-voip
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Message: 3
Date: Tue, 3 Apr 2007 10:02:48 -0400
From: "Joe A. Budz" <joe at budz.org>
Subject: [cisco-voip] MPIO
To: <cisco-voip at puck.nether.net>
Message-ID: <004801c775f8$c61347c0$5239d740$@org>
Content-Type: text/plain; charset="us-ascii"

Does anyone have experience with MPIO and know where I could get some
detailed information. We are a law firm and it looks like it would be
helpful in our environment. However, I cannot find very detailed  
information
on the subject.





Thank You,



Joe Budz





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Message: 4
Date: Tue, 3 Apr 2007 10:17:05 -0400
From: "Ed Leatherman" <ealeatherman at gmail.com>
Subject: Re: [cisco-voip] Callforward all keeps getting stuck
To: "Lelio Fulgenzi" <lelio at uoguelph.ca>
Cc: ciscovoip <cisco-voip at puck.nether.net>
Message-ID:
	<94a1afde0704030717nc2c7261x6a43602a48f90e40 at mail.gmail.com>
Content-Type: text/plain; charset="utf-8"

I agree with you.. everytime we have tac involved they want to find a
network problem that is messing up replication, and I can't blame  
them for
it.. we just cant ever find anything wrong.

I get green happies on DBHelper too.

On 4/3/07, Lelio Fulgenzi <lelio at uoguelph.ca> wrote:
>
>  I'm convinced that it has to do with the replication of databases and
> nothing to do with CallManager version.
>
> Even the dblhelper tool can't illustrate with any confidence that your
> databases are in sync. It might work to show you that they are out of
sync,
> but if you see all smiley faces, don't trust your cat's life on it.
>
>
>
>
------------------------------------------------------------------------ 
----
----
> Lelio Fulgenzi, B.A.
> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> ...there's no such thing as a bad timbit...
>
> ----- Original Message -----
> *From:* Ed Leatherman <ealeatherman at gmail.com>
> *To:* ciscovoip <cisco-voip at puck.nether.net>
> *Sent:* Tuesday, April 03, 2007 9:46 AM
> *Subject:* [cisco-voip] Callforward all keeps getting stuck
>
> Hello,
>
> We've had an ongoing problem with the callforward all feature on the
> phones ever since we went from ccm 3.x for 4.x. usually it would only
> happen maybe once every couple months... while still very annoying we
could
> live with it. I've probably opened 4 different TAC SR's on it, with  
> little
> success in actually fixing it.
>
> Basically we have people who forward their lines to another number  
> or to
> voicemail, and then they cannot remove the forwarding, nor can we  
> do it
from
> CCMadmin.
>
> For some reason the past week i've had it happen almost everyday.  
> The work
> around is very easy, just restarting the DBL monitor service on all  
> the
> nodes in the cluster fixes the problem. But its still an  
> interuption of
> service for alot of departments. I'm going to open yet another TAC  
> case on
> it.. but does anyone have any suggestions on a possible cause? I don't
> believe we're having a networking problem but i'm open to suggestions.
> Currently running ccm 4.1.3sr4d.
>
> --
> Ed Leatherman
> Senior Voice Engineer
> West Virginia University
> Telecommunications and Network Operations
>
> ------------------------------
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>


-- 
Ed Leatherman
Senior Voice Engineer
West Virginia University
Telecommunications and Network Operations
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Message: 5
Date: Tue, 3 Apr 2007 10:19:01 -0400
From: Ryan Ratliff <rratliff at cisco.com>
Subject: Re: [cisco-voip] Callforward all keeps getting stuck
To: Lelio Fulgenzi <lelio at uoguelph.ca>
Cc: ciscovoip <cisco-voip at puck.nether.net>
Message-ID: <59BFB20F-2AC8-46C5-A28C-51547D5F1A7D at cisco.com>
Content-Type: text/plain; charset=US-ASCII; delsp=yes; format=flowed

/rant on
The ONLY time database replication will cause an issue is when your
publisher goes away and subs start using their local database.

AT NO OTHER POINT will it cause issues.  This is especially true for
CFA failures, since if your pub is down CFA is not going to work anyhow.

You may have connectivity issues where DB replication failure is a
symptom, but it is just that, a symptom (and a pretty minor one at
that).  If your subs cannot connect to the pub you've got much bigger
issues than replication.  DBLHelper is nice and all, but all it shows
you is if your SQL jobs are running (on the replication tab anyway).

I swear a part of my inner troubleshooter dies a little bit every
time I see somebody bust out DBLHelper as the first step in
troubleshooting a completely unrelated problem.  "My MOH is broken,
but DBLHelper says everything is fine!"...  "I put this firewall
between my CMs and now I can't make any calls between those servers,
but DBLHelper is all smileys!"

/rant off

If you go searching the archives for this list I've sent several
emails in the past on how to troubleshoot CFA failures in 4.x.  There
were some pretty big architectural changes that have exposed some
issues with change notification.  Thankfully they go away in 5.x.


-Ryan

On Apr 3, 2007, at 9:50 AM, Lelio Fulgenzi wrote:

I'm convinced that it has to do with the replication of databases and
nothing to do with CallManager version.

Even the dblhelper tool can't illustrate with any confidence that
your databases are in sync. It might work to show you that they are
out of sync, but if you see all smiley faces, don't trust your cat's
life on it.


------------------------------------------------------------------------
--------
Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
...there's no such thing as a bad timbit...
----- Original Message -----
From: Ed Leatherman
To: ciscovoip
Sent: Tuesday, April 03, 2007 9:46 AM
Subject: [cisco-voip] Callforward all keeps getting stuck

Hello,

We've had an ongoing problem with the callforward all feature on the
phones ever since we went from ccm 3.x for 4.x. usually it would only
happen maybe once every couple months... while still very annoying we
could live with it. I've probably opened 4 different TAC SR's on it,
with little success in actually fixing it.

Basically we have people who forward their lines to another number or
to voicemail, and then they cannot remove the forwarding, nor can we
do it from CCMadmin.

For some reason the past week i've had it happen almost everyday. The
work around is very easy, just restarting the DBL monitor service on
all the nodes in the cluster fixes the problem. But its still an
interuption of service for alot of departments. I'm going to open yet
another TAC case on it.. but does anyone have any suggestions on a
possible cause? I don't believe we're having a networking problem but
i'm open to suggestions. Currently running ccm 4.1.3sr4d.

-- 
Ed Leatherman
Senior Voice Engineer
West Virginia University
Telecommunications and Network Operations


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------------------------------

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