[cisco-voip] Cancel CallForwardAll was failing-CallManager-4.1(3)

[Aman Chugh]

Try searching the archieves of this list , they contain usefull information
about the problem you have described below. This is issue is related to the
change notification not working between servers and that why you not able to
remove forwarding from  the phones, several bugs related to this have been
resolved in latest SR for 4.1.3.

http://www.archivesat.com/category-55.htm

Hope this helps

Aman


On 4/14/07, Muqeemuddin Syed <muqeems at gmail.com> wrote:
>
> We have 7825 running CCM 4.1(3) in a two node cluster, publisher and
> subscriber.
> All IP Phones and end points are registering to the subscriber.
> We have recently (2 weeks ago) upgraded from CCM 3.3(5) to 4.1(3) and have
> been facing several issues evern since then. I presume that the new version
> needs beefed up servers .
>
> We had a problem that users were unable to cancel call forward all.
> We tried all possible ways, cancel CFwdAll from Call Manager, from the
> users web interface and even deleted and re-created the IP Phone and the
> Users profile. All failed.
> Finally we looked at a Cisco troubleshooting tip Document ID 91213 and it
> said that with 7960 phones and call manager version 3.0 and above there
> could be a problem with low disk space on server and the database layer
> monitoring service.
>
> We restarted the Cisco Database Layer Monitoring service on the subscriber
> first (no improvement) and then on the publisher (after about 2 minutes it
> worked fine).
> All users are now able to cancel call forward all.
>
> I noticed that earlier after the users had enabled the CFwdAll, there
> would be either no change when they press the CFwdAll again or they would
> get a busy out tone.
>
> Can anyone confirm if the issue is because our CallManager Publisher is
> overloaded. How do we conduct performance monitoring on Call Managers?
>
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