[cisco-voip] Intercluster-trunk calls not working in one direction

[Ruben Montes (Europe)]

Hi Ryan,
 
the CSS is well configured... Can you point me to a good translator to troubleshoot this issue?
 
Thanks,
 
Ruben

________________________________

From: Ryan Ratliff [mailto:rratliff at cisco.com]
Sent: Mon 16/04/2007 19:41
To: Ruben Montes (Europe)
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Intercluster-trunk calls not working in one direction



ICT calls are just H.323 with an extra IE added for CM stuff so 
troubleshoot it just like an H.323 gateway.   Point your favorite 
Q931 translator at the CCM traces and see what's there (alternatively 
get a sniffer capture from the originating CM of the failed call).  
Does the CM send the H.225 Setup message?  What happens from there?

If the CSS on the branch office's Trunk going to the central site was 
removed then you'll get unallocated/unassigned number in the H.225 
Release Complete.

-Ryan

On Apr 16, 2007, at 1:31 PM, Ruben Montes ((Europe)) wrote:

Hello,

I have one central site CCM cluster that connects with two branch 
offices (1 and 2), each one with each own CCM cluster (pub+sub).
We have configured intercluster trunks between all of them.

We are having a problem stablishing calls in one direction between 
the central site and one of the branch offices. From the central site 
point of view, configuration is the same for both branch offices 
(device pool, partition, CSS, etc...).
One intercluster trunk is working fine in both directions (with 
branch office 2), but in the other one, calls are only working in one 
direction (from branch office to central site). From the other 
direction calls are not being established.

I have tried to change the CCM preference in the trunk configuratioin 
in both endpoints with always the same result: calls only working 
from Branch Office 1 to Central Site.

I'm really stuck with this, any help would be greatly appreciated...

Thanks in advance,

Ruben
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