[cisco-voip] CallForward All Behavior

Jefflin Choi jefflin.choi at gmail.com
Wed Apr 18 11:04:06 EDT 2007


Hi All,

We recently run into a problem regarding an unassigned DN that seems to be
forwarded on a voice mail even when that particular DN was deleted on the
CCM 5.

After very long troubleshooting, it turned out that the previous phone with
the assigned DN was configured to "call forward all" calls to another number
and the phone was unplugged(powered off).

Reassigning the DN to a new phone was not possible due to this.
CallForward all is still active even when the phone is deleted on the
callmanager. DN was also deleted.

Just wondering if this is the normal behavior of the CCM where it allows
"callforwardall" to be active even when the phone is unregistered or DN is
deleted.

Any thoughts?

Cheers,
Jeff
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