[cisco-voip] Unity Broadcast Messages

[Ed Leatherman]

Anyone using Broadcast messaging on unity that could answer a question for
me?

We are looking at using it for our annual HR messages regarding benefits. In
the past we just send the message out to the All Subscribers PDL. The
problem with this is that it activates everyone's MWIs and causes alot of
busy signals on the system as people call in to check the message. So we
want to try the broadcast message method instead and see if forcing them to
listen to the whole thing will cause fewer problems.

We would like to set it up so that once they listen to the entire message,
it doesn't play again for them. It seems unity can do this:

> When a subscriber has finished playing a system broadcast message, the
> > message can either be replayed or permanently deleted. Subscribers cannot
> > respond to, forward, or save system broadcast messages.
>
>
 However I can't find where it says how to specify this behavior versus
playing the message every time until it expires. Anyone know how to do this?
I'd test it out myself, but I don't want to send out a broadcast out to 2000
phones just to see how it works :)


-- 
Ed Leatherman
Senior Voice Engineer
West Virginia University
Telecommunications and Network Operations
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