[cisco-voip] Remote Site phones rebooting

Aman Chugh aman.chugh at gmail.com
Fri Apr 20 11:37:42 EDT 2007


Thank you all for your help.Let me answer your questions

1. It does not happen with a single phone, it only happenns when the call is
ringing on a all phones on the shared lines and under heavy traffic
conditions when every one or majority of the users are active on the lan.
2.I did check the output of sh policy-map interface and dont see drops on
the class which is applied to signalling traffic, How do I increase the
queue-depth for a particular class.
3. I am also seeing buffer misses on my router , I see a lot of medium
buffer misses on my NMS.

I am running 12.4.3c on this router which is 2801 , This Ios had been quite
stable for an Year for me.

TIA

Aman


On 4/20/07, Dennis Xu <dxu at uoguelph.ca> wrote:
>
>  It might be an IOS bug on the remote site router. We used to have remote
> site phones rebooting issue when users put phones on-hold. We use Cisco 851
> router at remote site using IPSEC tunnel. After we upgraded the IOS on
> remote site router, the problem was fixed.
>
>
>
> Dennis Xu
>
> Network Analyst(CCS)
>
> University of Guelph
>
> 5198244120 x 56217
>
> *From:* cisco-voip-bounces at puck.nether.net [mailto:
> cisco-voip-bounces at puck.nether.net] *On Behalf Of *Aman Chugh
> *Sent:* April-20-07 7:00 AM
> *To:* cisco-voip at puck.nether.net
> *Subject:* [cisco-voip] Remote Site phones rebooting
>
>
>
> All,
>
>
>
> I have a remote site configured with 8-10 ipphones, the remote site uses a
> IPSEC vpn tunnel to register with centeral site.We have a shared lines
> configured on all the remote site phones, the issue is whenever we have
> calls ringing on these shared lines and no one answers these , the phone
> reboots and reregisters, its happening frequently with all phones , I have
> checked bandwitdh utilization on my link which is below 50% ,  I have
> dedicated b/w in  my qos configuration for call manager sccp traffic. Has
> any one seen this or come across this before . CM is 4.1.3
>
>
>
>
>
> TIA
>
>
>
> Aman
>
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