[cisco-voip] Pickup a ringing extension

[Anthony Kouloglou]

Hi guys,
a customer has 3 serious questions about CCM 5.X.
He/she said that he was able to have these things at his old PBX.

1.
is it possible to configure a CCM 5.x so someone can pick any ringing 
extension he/she wants?
I am not talking about pickup other, or pikup group. The customer wants 
to be able to pick any specific extension he wants?

2.
Also, there is BLF on a 7961 phone and the user is able to see an 
extension if it is busy or not, but he/she is not able to see on the 
phone if the extension is ringing. He does not want to use AC to do this.

3.
And finally,
is it possible to remove the msgs softkey from a 7911 phone?

Please help guys, i found it very difficult to answer question with CCM 
when it starts with:
"Any old, cheap PBX could do this..."

Cheers
Anthony