[cisco-voip] Attendant Console and Queue

voip at mrga.ch voip at mrga.ch
Fri Apr 27 10:58:18 EDT 2007


Hello

we try to set up a queue for our Attendant Console. However, we cant find the
drop-down menues described in the Cisco manual "Cisco CallManager Features and
Services Guide":

While in the queue, the callers receive music on hold if you have chosen an
audio source from the Network Hold Audio Source and the User Hold MOH Audio
Source drop-down list boxes in the Device Pool window.

Has anyone an idea where we have to set the audiosource for the queue?

Thanks Reto




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