[cisco-voip] Speakerphone cuts out

[Rogers, Jeremy (WMG)]

I have a user who is having a random issue.  He has an IP phone at his house
behind a hardware firewall.  On occasion he said the speakerphone would cut
out and that there was barely any sound coming out, but if he picked up the
receiver he could hear fine.  We thought it was a VPN issue, but the same
thing just happened to his office phone.  Has anyone seen this before?

 

Jeremy Rogers

Senior VoIP Engineer

Warner Music Group

 

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