[cisco-voip] FW: Speakerphone cuts out

[Paul Choi]

Do you see anything odd in CCM traces? 

What about the phone status page? 

Do you see any abnormalities on the diagnostic page
for the phone? [question mark button twice during
conversation]

Any dropped packets?


--- "Rogers, Jeremy (WMG)" <Jeremy.Rogers at wmg.com>
wrote:

> Let me add that I just found out when the
> speakerphone cuts out, so does the
> ringer.
> 
>  
>   _____  
> 
> From: cisco-voip-bounces at puck.nether.net
> [mailto:cisco-voip-bounces at puck.nether.net] On
> Behalf Of Rogers, Jeremy
> (WMG)
> Sent: Tuesday, August 07, 2007 3:03 PM
> To: cisco-voip at puck.nether.net
> Subject: [cisco-voip] Speakerphone cuts out
> 
>  
> 
> I have a user who is having a random issue.  He has
> an IP phone at his house
> behind a hardware firewall.  On occasion he said the
> speakerphone would cut
> out and that there was barely any sound coming out,
> but if he picked up the
> receiver he could hear fine.  We thought it was a
> VPN issue, but the same
> thing just happened to his office phone.  Has anyone
> seen this before?
> 
>  
> 
> Jeremy Rogers
> 
> Senior VoIP Engineer
> 
> Warner Music Group
> 



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