[cisco-voip] Recording Calls

[John Osmon]

On Mon, Aug 13, 2007 at 01:07:50PM -0500, Todd Franklin wrote:
> I have a need to record a few lines, at all times.
> Has anyone had good experiences with any sort of recorder for the Cisco IP
> phones (spec. 7940s and 7960s).
> These are not POTS lines, so I can't place the recorder in front of the
> gateway....the recorder would need to "sniff" the network for VOIP packets
> and assemble them into recordings.

If you're a 'roll your own' type of shop:
  - run Asterisk and use it as your outbound/inbound gateway.  Let it
    open a second connection to the actual destination, and record
  - base something on pcapsipdump

>From a commercial standpoint, I've seen good results with:
  - http://www.telrex.com/
  - http://www.edigin.com/