[cisco-voip] Unity 4.2.1 - Domino 7 --- MWI Delivery doesnt work as expected

[pwalenta at wi.rr.com]

Unity and Notes have a long and bad history with MWI.  

There are at least a dozen bugs opened against this.  Your best bet is
going to be to call Cisco TAC and see what the latest fixes are for this.

----- Original Message -----
From: Ralf <ralf.eckhardt at web.de>
Date: Wednesday, August 15, 2007 5:20 am
Subject: [cisco-voip] Unity 4.2.1 - Domino 7 --- MWI Delivery doesnt
work as expected
To: cisco-voip at puck.nether.net

> Hi All,
> I need some help/ suggestions maintaining this customers environment.
> If a new message arrives at unity, it is recorded and delivered to 
> the 
> domino message store. Notes client shows the new message and it is 
> accessable. Also possible is using the phone to play and delete the 
> message.But, MWI is not showing if a message is arrived od deleted!
> If I manually do a refresh at the subscribers Message page, MWI 
> will 
> indicate the right status on or off related to the real message 
> status.The Unity port is dialling the extension.
> >>>But its not working automatically as it should.<<< just with 
> this 
> manual refresh
> When the new message is delivered, Unity is expected to monitor 
> this and 
>  dial out the users extension. This is not happening! I compared 
> this 
> process with our companys Unity and there it's working that way.
> The Unity process expected to do this is the Domino Monitor-
> >Notifier-> 
> Notifier.
> How can I verify the delivery process using and analysing Micro 
> Traces? 
> The traces are already enebled.
> I think the technical aspect is still possible (because of the 
> manual 
> delivery request), but something on the Domino monitoring is still 
> wrong.How can I veryfy that in more details?
> 
> Any suggestions?
> 
> Kind regards Ralf
> 
> 
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