[cisco-voip] Unregistered IP Phones

[omar parihuana]

Hi List,

Since two weeks I have issues with my  IP Phones, after check CCM 4.0 I saw
a lot of errors by device unregistered, and my users are complain because
the calls in course are dropped. I don't know why the IP Phones
unregistered, pls any suggestions... thanks.

My CCM logs are:


Event Type: Error

Event Source: Cisco CallManager

Event Category: None

Event ID: 3

Date: 16/08/2007

Time: 10:25:04 a.m.

User: N/A

Computer: PECMA01

Description:

Error: DeviceUnregistered - Device unregistered.

Device name.: SEP0013605818CA

Device IP address.: 10.20.0.132

Device type. [Optional]: 30007

Device description [Optional].: Patricia Verastegui 2237

Reason Code [Optional].: 8

App ID: Cisco CallManager

Cluster ID: PECMA01-Cluster

Node ID: 10.20.0.16

Explanation: A device that has previously registered with Cisco CallManager

has unregistered. This event may be issued as part of normal unregistration

event or due to some other reason such as loss of keepalives.

Recommended Action: No action is required if unregistration of this device

was expected..





Event Type: Error

Event Source: Cisco CallManager

Event Category: None

Event ID: 3

Date: 16/08/2007

Time: 10:24:52 a.m.

User: N/A

Computer: PECMA01

Description:

Error: DeviceUnregistered - Device unregistered.

Device name.: SEP00131A41940B

Device IP address.: 10.20.1.114

Device type. [Optional]: 30007

Device description [Optional].: Stephanie Kilimajer 2215

Reason Code [Optional].: 8

App ID: Cisco CallManager

Cluster ID: PECMA01-Cluster

Node ID: 10.20.0.16

Explanation: A device that has previously registered with Cisco CallManager

has unregistered. This event may be issued as part of normal unregistration

event or due to some other reason such as loss of keepalives.

Recommended Action: No action is required if unregistration of this device

was expected..





Event Type: Error

Event Source: Cisco CallManager

Event Category: None

Event ID: 3

Date: 16/08/2007

Time: 10:24:34 a.m.

User: N/A

Computer: PECMA01

Description:

Error: DeviceTransientConnection - Transient connection attempt.

Connecting Port: 0

Device name [Optional].:

Device IP address.: 10.20.20.45

Device type. [Optional]: 255

Reason Code [Optional].: 6

App ID: Cisco CallManager

Cluster ID: PECMA01-Cluster

Node ID: 10.20.0.16

Explanation: A connection was established and immediately dropped before

completing registration. Incomplete registration may indicate a device is

rehoming in the middle of registration. The alarm could also indicate a

device misconfiguration, database error, or an illegal/unknown device

trying to attempt a connection.

Recommended Action: No action is required if this event was issued as a

result of a normal device rehome..







Event Type: Error

Event Source: Cisco CallManager

Event Category: None

Event ID: 3

Date: 16/08/2007

Time: 10:24:29 a.m.

User: N/A

Computer: PECMA01

Description:

Error: DeviceUnregistered - Device unregistered.

Device name.: SEP001360581428

Device IP address.: 10.20.1.164

Device type. [Optional]: 30007

Device description [Optional].: Ursula Quevedo 1897

Reason Code [Optional].: 9

App ID: Cisco CallManager

Cluster ID: PECMA01-Cluster

Node ID: 10.20.0.16

Explanation: A device that has previously registered with Cisco CallManager

has unregistered. This event may be issued as part of normal unregistration

event or due to some other reason such as loss of keepalives.

Recommended Action: No action is required if unregistration of this device

was expected..







Event Type: Error

Event Source: Cisco CallManager

Event Category: None

Event ID: 3

Date: 16/08/2007

Time: 10:23:54 a.m.

User: N/A

Computer: PECMA01

Description:

Error: DeviceTransientConnection - Transient connection attempt.

Connecting Port: 2000

Device name [Optional].: SEP0012D9167518

Device IP address.: 10.20.1.228

Device type. [Optional]: 30007

Reason Code [Optional].: 1

App ID: Cisco CallManager

Cluster ID: PECMA01-Cluster

Node ID: 10.20.0.16

Explanation: A connection was established and immediately dropped before

completing registration. Incomplete registration may indicate a device is

rehoming in the middle of registration. The alarm could also indicate a

device misconfiguration, database error, or an illegal/unknown device

trying to attempt a connection.

Recommended Action: No action is required if this event was issued as a

result of a normal device rehome..






-- 
Omar E.P.T
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