[cisco-voip] UNITY 4.01 - Changing the "recorded name" in a usersvoicemail box

[Tim Reimers]

Thanks -

 

Don't know why I didn't trip over that...

 

________________________________

From: Philip Walenta [mailto:pwalenta at wi.rr.com] 
Sent: Thursday, August 16, 2007 2:23 PM
To: Tim Reimers; cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] UNITY 4.01 - Changing the "recorded name" in a
usersvoicemail box

 

When a user calls into voicemail option 4 -> option 3 -> option 2

 

http://www.cisco.com/application/pdf/en/us/guest/products/ps4608/c1626/c
cmigration_09186a00803fac65.pdf

________________________________

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Tim Reimers
Sent: Thursday, August 16, 2007 12:30 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] UNITY 4.01 - Changing the "recorded name" in a
usersvoicemail box

Hi -

 

I'm wondering what the menu options are for re-recording a users
'recorded name' in Unity 4.01 ???

 

We do not have Unity PCA set up, nor are users trained on it.

 

But I have several users that have gotten married and want to change the
recorded name in their Unity mailbox.

They can change their standard and alternate greetings, but cannot seem
to change their "recorded name"

 

I considered just blowing away their mailbox and creating a new one, but
some of them have voicemails they want to keep, some don't communicate
with me about having checked all voicemails, etc...

 

Is there a way the users can re-record their own "recorded name'  by
using the voice menus in Unity available via their phone ??

 

Thanks, Tim

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