[cisco-voip] Stop 0x0000007B INACCESABLE_BOOT_DEVICE afterinstalling OS 4.5a SR2

[Keith Klevenski]

I know you will get a warning if you try to restore a different version of CCM than what you are running on the box you're trying to restore to, but I'm not sure if you will get a warning about conflicting BARS versions.  I would think you would since it is required.  I honestly didn't expect it to warn me as I accidentally tried to restore a different version of CCM than what I was running on the box I was restoring to (installed the wrong service release on the new server), but I'm glad it did!  This was in the lab testing, but still...

It would be nice if Cisco included the log file in the tar file.

Keith Klevenski
IP Telephony Engineer
RigNet Inc.
1880 S. Dairy Ashford
Suite 300
Houston, TX 77077         
Office:   +1 281.674.0702
Mobile:  +1 713.677.3925
http://www.rig.net

"Extending the power of your knowledge"


-----Original Message-----
From: Linsemier, Matthew [mailto:MLinsemier at apcapital.com] 
Sent: Friday, August 24, 2007 11:30 AM
To: Keith Klevenski; Jonathan Charles
Cc: cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] Stop 0x0000007B INACCESABLE_BOOT_DEVICE afterinstalling OS 4.5a SR2

The problem is that I can't get at the logfile because its on the server that has the failed drive.  Will I get an error if I try the wrong versions?

-----Original Message-----
From: Keith Klevenski [mailto:keith.klevenski at rig.net] 
Sent: Friday, August 24, 2007 12:04 PM
To: Linsemier, Matthew; Jonathan Charles
Cc: cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] Stop 0x0000007B INACCESABLE_BOOT_DEVICE afterinstalling OS 4.5a SR2

The log file of the backup will have the version of BARS that was used.  

Just like Unity you must use the same version of the backup/restore software for it to work as each version expects to see certain things in the backup file when doing the restore. 

Keith Klevenski
IP Telephony Engineer
RigNet Inc.
1880 S. Dairy Ashford
Suite 300
Houston, TX 77077         
Office:   +1 281.674.0702
Mobile:  +1 713.677.3925
http://www.rig.net

"Extending the power of your knowledge"


-----Original Message-----
From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Linsemier, Matthew
Sent: Friday, August 24, 2007 10:55 AM
To: Jonathan Charles
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Stop 0x0000007B INACCESABLE_BOOT_DEVICE afterinstalling OS 4.5a SR2

Is there a way to look in the .TAR file to see what version of BARS I
was using?  I am pretty sure I was on 4.0(11), but I am not 100%
positive.  

You can't restore with the latest BARS utility?  That seems kind of
ridiculous.

I will be restoring with the same IP, Hostname, and I have all the
passwords so that should be fine.

In the case of a co-resident IPCC Express, do I restore CCM first and
then install IPCC Express?  Honeslty, I only had three scripts running
for prompts (with some Holiday check stuff) so I could reinstall this
from scratch actually without having to restore.

Matt

-----Original Message-----
From: Jonathan Charles [mailto:jonvoip at gmail.com] 
Sent: Friday, August 24, 2007 12:23 AM
To: Linsemier, Matthew
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Stop 0x0000007B INACCESABLE_BOOT_DEVICE after
installing OS 4.5a SR2

If your backup is good (I would say check the logs, but you can't),
then the restore is easy.

A couple of quick things:

the IP address and hostname MUST be identical or the backup will fail.

Also, you must install the EXACT same CCM version (check your
subscriber), and the same OS version that the backup was done (this
may be optional, but why risk it...), and then you MUST have the exact
same version of BARS.

As long as all of that is the same, you should be fine...


Jonathan

On 8/23/07, Linsemier, Matthew <MLinsemier at apcapital.com> wrote:
>
>
>
>
> All,
>
>
>
> This evening while installing the latest OS service pack from Cisco
(OS 4.5a
> SR2) and restarting the CCM server (publisher) I am now greeted with a
BSOD
> displaying Stop 0x0000007B INACCESABLE_BOOT_DEVICE.  This is an IBM
7815-I1
> server with a single SATA drive.  I didn't do anything different then
I
> normally do when I patch servers and have never had a problem before
this
> one.  I have tried booting using the last known good configuration,
safe
> mode with network, safe mode, and command prompt.  I booted with a
Windows
> 2000 Server CD and ran the recovery console and proceeded to run a
CHKDSK
> /P.  The first time through it got to 50% before stopping and stating
that
> "one or more unrecoverable errors have been discovered".  The second
time I
> ran CHKDSK it only got to 25% before displaying the same message.  Is
it
> conceivable that I lost the drive on a reboot and patching the box was
just
> a coincidence?
>
>
>
> I have a recent BARS backup (8/22/07) so I am pretty confident that I
can
> restore the server (even though I have never actually done this
before).  Is
> it difficult to do so?  I am running CCM 4.1(3) with IPCC 3.5(1)
> co-resident.  Any links or experiences (or ideas to get back at my
data)
> would be appreciated.
>
>
>
> Matt
>
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