[cisco-voip] CM6 - super copy breaks source phone
Brian Van Benschoten
Brian.VanBenschoten at inacom.com
Thu Aug 30 11:33:50 EDT 2007
Anyone run into this issue yet ? I opened a TAC case # 60674145
CM 6.01a
System version: 6.0.1.2000-3
Using the new "super copy" feature to quickly create a phone.
The feature creates a working "target" handset but breaks the source
handset used in the copy feature.
Calls to the extension of the source handset ring fast busy. I added
the extension of the source phone to another device as a shared
extension and same result. It appears to effect the directory number
not the device.
Usage of the super copy....
I find phone with extension 5555 in the device list, on the far right
select "super copy" supply a new MAC address. change the DN, and other
unique features and save it.
The new phone works, the original phone that was copied rings fast busy.
A reboot of CM seems to fix the source phone.
________________________________________
Brian Van Benschoten
Practice Leader - Unified Communications
Consulting Engineer - CCIE # 5421
Inacom Information Systems
3001 West Beltline Highway
Madison, WI 53713 USA
608-661-7780 (IP Phone)
608-661-7701 (FAX)
608-661-7777 (Customer Service)
brian.vanbenschoten at inacom.com
http://www.inacom.com <http://www.inacom.com/>
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