[cisco-voip] Venezuela Time Zone Change

[Keith Klevenski]

7940's

 

 

From: Wes Sisk [mailto:wsisk at cisco.com] 
Sent: Monday, December 10, 2007 9:55 AM
To: Keith Klevenski
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Venezuela Time Zone Change

 

What model phones to you have in VZ?

Keith Klevenski wrote: 

Thanks Wes.

 

I'm not able to see the details of the bug.  Information contained
within Bug ID CSCsk29702 is currently under review for publishing on Bug
Toolkit and will be available soon... 

 

Regardless I know your word is as good as gold.  Problem is the server
is in Houston where 95% of all other phones registered to it are CST.
Is there any workaround you can think of?  If I change the time on the
server of course this is going to cause problem for the other devices.
I don't know if I want to mess with changing the time and time zone on
the server and compensate by changing the date/time group timezone for
CST devices.  That sounds like a headache and I'm not even sure if it
would work.

 

If you have any suggestions they are welcome although it looks like
there may not be a workaround.  Do you know when a fix is going to be
available?

 

Thanks Wes.

 

Keith

 

________________________________

From: Wes Sisk [mailto:wsisk at cisco.com]
Sent: Sat 12/8/2007 12:18 PM
To: Keith Klevenski
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Venezuela Time Zone Change

Hi Keith,

Please have a look at CSCsk29702 in Cisco Bug Toolkit on Cisco.com.

The fix was not committted to CM 4.1 so the only recourse is to manually
adjust the server clock.

/Wes

Keith Klevenski wrote: 

All,


Running 4.1.3 SR4d and we have a site in Venezuela and they are changing
their time zone tomorrow to GMT -4.5:
http://www.cisco.com/en/US/customer/tech/tk648/tk362/technologies_tech_n
ote09186a00808d8374.shtml#ucm Unfortunately I was just informed about
the change.  :-|

 

I cannot tell from this doc what I'm supposed to do.  The bug associated
with the CCM update is 'under review' and has no information about what
needs to be done.  I see the latest OS update does fix the problem for
Windows, but what do I do about CCM?  Seeing that it changes tomorrow I
would think there would be something available to download.  SR6 release
notes do not mention this issue.

 

Any insight here?

Thanks!

Keith



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