[cisco-voip] CCM 5.1.2b no login after restore operation

pedro marques pmarques74 at gmail.com
Tue Dec 11 12:27:18 EST 2007


Hi Wes,

I checked on the "2007-12-07-20-11-51_drfComponent.xml" file and the name is
exactly the same as the one I have after the re-installation.

Currently I don't have a Subscriber on the cluster. It still is a standalone
server with Publisher running on it.

If it was a problem with the hostname I assume I wouldn't even be able to
complete the restoration process successfully. It would fail at some point.

My problem is that the restore process, apparently, was good. the logs came
with no errors.

And now, I don't know why, I can't access ccmadmin page, even though I'm
sure I'm typing the correct password :S

cheers,

Pedro Marques

On 11/12/2007, Wes Sisk <wsisk at cisco.com> wrote:
>
>  Look very closely to make sure you new server name exactly matches your
> older server name.
>
> CSCsj89934 reinstall sub with diff hostname successful but db replication
> fails
>
> /Wes
>
> pedro marques wrote:
>
> Hello,
>
> I'm running 5.1.2b on an MCS-7825-H2 which is the Publisher.
>
> I needed to reinstall the OS so I performed a backup.
>
> After the re-installation was successefully achieved I proceeded with the
> restore operation.
>
> Now, I don't know if this is the expected behaviour, since I haven't found
> any documents clearly stating that, but after this restore I can no longer
> log in to ccmadmin with the previous password.
>
> I've already tried reseting it via CLI with the command utils
> reset_ui_administrator_password but the symptoms still are the same. It
> keeps on notifying me with a "Logon Failed" message.
>
> Any ideas on this one?
>
> cheers,
>
> Pedro Marques
>
> --
> Pedro Miguel Marques
>
> ------------------------------
>
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>
>


-- 
Pedro Miguel Marques
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