[cisco-voip] CCO login problems

[Jonathan Charles]

The problem here is that Cisco changed their authentication front-end,
it used to be standard challenge and password, now it is a web-based
thing that seems quite clunky...

Remember the old CCO, before they redesigned it, when you could type
something in the search box and find what you were looking for
instantly?



Jonathan

On Dec 13, 2007 8:00 AM, David Van Herck (Europe)
<David.VanHerck at eu.didata.com> wrote:
> I also have the same problems and did the same thing as you, Justin:
> cleared the cookies in IE en Firefox, but still I'm having problems.
> Tried to download a pdf this morning, but can't login onto Cisco... :-(
> Will contact Cisco for this issue.
>
>
> -----Original Message-----
> From: cisco-voip-bounces at puck.nether.net
> [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Justin
> Steinberg
> Sent: donderdag 13 december 2007 14:53
> To: Jonathan Charles
> Cc: ciscovoip
> Subject: Re: [cisco-voip] CCO login problems
>
> i'm not arguing over the quality of content on CCO, in fact, the ease
> of access to info on CCO is the reason why I am so frustrated that I
> can't download anything.
>
> I've cleared cache and cookies and tried IE and firefox and neither
> work.  No luck so far with the web-help at cisco.com address.  They seem
> to think I am having personal problems with my partner account.
>
> If others are having this problem, please email web-help at cisco.com and
> let them know they are having this issue.
>
> thanks.
>
> On Dec 12, 2007 9:57 PM, Jonathan Charles <jonvoip at gmail.com> wrote:
> > Well, you may want to check out Nortel's site, where there is no doco,
> > no downloads and a basic premise that you suck and you should be
> > punished for using their equipment.
> >
> > Cisco's site kicks butt in comparison, yes, they have their login
> > hickups (and that thing a few years back where they deleted all of the
> > cco accounts), but generally, I can find what I am looking for pretty
> > quick.
> >
> >
> >
> > Jonathan
> > No, I do not work for Cisco...
> >
> >
> > On Dec 12, 2007 6:41 PM, Robert Kulagowski <rkulagow at gmail.com> wrote:
> > > Justin Steinberg wrote:
> > > > has anyone else just had god aweful problems logging into CCO for
> the
> > > > past few days?  I get to that new login webpage and enter my
> > > > username/pw and when i click login the page just refreshes and
> nothing
> > > > happens.
> > > >
> > > > anyone else having this problem?
> > >
> > > Yes, same here.  Lots of "403" errors saying that the page that I
> want
> > > to see requires access credentials higher than I have now.
> > >
> > > You know, for a multi-billion dollar company, cisco.com is one of
> the
> > > worst technical sites I've ever used.
> > >
> > > I especially hate how things like release notes don't have the most
> > > recent document at the top - so firmware 8.3.3 SR 2 isn't at the top
> of
> > > the list because 8.3.3 is "earlier" alphabetically.
> > >
> > >
> >
> > > _______________________________________________
> > > cisco-voip mailing list
> > > cisco-voip at puck.nether.net
> > > https://puck.nether.net/mailman/listinfo/cisco-voip
> > >
> >
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