[cisco-voip] Monitoring a 2nd Line

[Joel Perez]

Create his second ext on his phone as you would usually do. Then go into
UNITy and search for this user. on the left hand side you will see a menu
option labeled "Alternate Extensions" in there put in his second ext that
you also want to be included with his main #.

Joel P.


On 12/13/07, Todd Franklin <toddnh65 at gmail.com> wrote:
>
> Do I create the extension FIRST in CCM, or first in Unity?  I am having a
> little difficulty in getting this to work!
> (Because I still want HIM to be able to pick up his 2nd line, but I just
> want any voicemail for that 2nd line to shoot into his main voicemail box).
>
> Todd
>
> On Dec 12, 2007 1:34 PM, Scott Voll <svoll.voip at gmail.com> wrote:
>
> > YES.
> >
> > If your using Unity you can setup a alt. extension and he could check it
> > on either line.
> >
> > Scott
> >
> >
> >   On Dec 12, 2007 11:28 AM, Todd Franklin <toddnh65 at gmail.com> wrote:
> >
> > > You are correct, I have it setup as a translation pattern to his main
> > > extension (1690).  So are you saying to add a 2nd line to his phone, let's
> > > say 1691, and change the translation pattern to 1691?  Wouldn't he then have
> > > to check 2 voicemails, though??
> > >
> > > Todd
> > >
> > >
> > > On Dec 12, 2007 12:41 PM, Scott Voll <svoll.voip at gmail.com> wrote:
> > >
> > > > how do you have the private number forwarded?  Translation pattern?
> > > >
> > > > I would just setup the 7940 as a two line device and put the private
> > > > line on the second button.  then the assistant won't have access.
> > > >
> > > > scott
> > > >
> > > >
> > > >   On Dec 12, 2007 10:36 AM, Todd Franklin <toddnh65 at gmail.com>
> > > > wrote:
> > > >
> > > >
> > > > >   I have a user, Jim, and his main extension is 1690.  He has a
> > > > > 'private line' with DID, and since our DIDs begin with 474, he's got a
> > > > > 474-8123.  So on his phone, a 7940, I just have his main ext, 1690.  And if
> > > > > someone rings 474-8123, I merely forward it to 1690.  Pretty
> > > > > straightforwarsd so far, yes?
> > > > >
> > > > > Well, his admin wants to be able to know if he's on the phone or
> > > > > not.  So I set up one of her lines (she has a 7960) with the 1690
> > > > > extension.  And in CCM (v4) I set the Ring Setting (Idle) to Flash only and
> > > > > the Ring Setting (Active) to Beep Only.  I have setup 3 other extensions
> > > > > this way so she can tell who's on a call and who isn't.
> > > > >
> > > > > Anyways, when someone rings 474-8123, it is also ringing at her
> > > > > phone (the Caller ID info shows up, and the MsgWaiting light flashes).  She
> > > > > can also take the call, something I didn't want her to do.
> > > > >
> > > > > Any ideas??
> > > > >
> > > > >
> > > > >
> > > > >
> > > > > _______________________________________________
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> > > > >
> > > >
> > > >
> > >
> > >
> >
> >
> >
>
>
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