[cisco-voip] deleted voicemails

[Micah Bennett]

Cool.  I have been watching this tread.  That works like a champ. We
have Unity tied to Exchange for unified messaging.  I had noticed that
if you deleted the vmail from the phone, it seemed to be GONE.  If you
deleted it from outlook, it moved to your deleted items folder like any
other email.  

I just confirmed with that check box enabled, all messages move to your
deleted items folder whether deleted from your phone or email.  



Micah Bennett
Telecommunications Admin
Automated License Systems

-----Original Message-----
From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Mark Pratt
Sent: Thursday, December 13, 2007 10:35 AM
To: Brooks, Mark; cisco-voip at puck.nether.net
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] deleted voicemails

In Unity 4.05, you need to go to Subscribers/Class of Service/Messages
and check the "Deleted Messages are copied to the deleted items folder".
If you have more than one class of service group defined you will need
to do it for each one. 

You will also need to set up Message Store Manager to periodically
remove the deleted messages.  

Thanks
Mark
-----Original Message-----
From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Brooks, Mark
Sent: Thursday, December 13, 2007 9:05 AM
To: cisco-voip at puck.nether.net
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] deleted voicemails


Thanks guys, I've been testing this using my own mailbox.
What I have found is that if I have voicemails that I delete, they are
not saved in the deleted items folder, they are immediately gone...

I sent myself some vm's and checked them in the OWA and saw the new
messages. I then deleted them. I checked OWA again and the messages were
removed from the inbox but not in the deleted items folder.

Any ideas?
I was not around for the original implementation of this system, I kind
of inherited it. So for all that is known, the messages are perm deleted
at deletion time?

-Mark



-----Original Message-----
From: Jonathan Charles [mailto:jonvoip at gmail.com] 
Sent: Thursday, December 13, 2007 9:21 AM
To: c3voip
Cc: Brooks, Mark; cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] deleted voicemails

And even then (if you are unified), you should be able to resurrect
the msg from Exchange.


Jonathan

On Dec 13, 2007 8:19 AM, c3voip <c3voip at nc.rr.com> wrote:
>
>
>
>
> Mark,
>
>
>
> You should be able to dial 32 once in your mailbox to listen to
deleted
> messages unless they have been deleted from the deleted items folder.
>
>
>
> -C
>
>
>
>
>
>
>
> From: cisco-voip-bounces at puck.nether.net
> [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Brooks, Mark
>  Sent: Thursday, December 13, 2007 8:51 AM
>  To: cisco-voip at puck.nether.net
>  Subject: [cisco-voip] deleted voicemails
>
>
>
>
>
>
>
> I just had someone come up to me in a frenzy that they deleted an
important
> voicemail from the unity system.
>
>
>
> I have never had to do this up until now but I recall someone
mentioning
> that it was possible, can someone point me to a resource or
instructions?
>
>
>
> Thank you.
>
>
>
> -Mark
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
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