[cisco-voip] CCME problem using 7921G Wireless phone

Jonathan Charles jonvoip at gmail.com
Sun Dec 16 16:00:19 EST 2007


Your problem is still the same. You MUST run one of the CCME
compatible versions to get the CCME versions...

Download 12.4.11XW1, SP Services... that gets you CCME 4.2... then
download the corresponding CCME version.

Get both on the router.

Until you see CCME 4.1 or better you will not get the 7921 info.



Jonathan

On Dec 16, 2007 12:05 PM, Robert Bell <robert.bell1 at comcast.net> wrote:
> Dude, you're good.  I'm so close, but I still have a few problems maybe you
> could point me in the right direction.  I did the IOS upgrade/tftp-server
> settings and I have the phone half working.  It works briefly then goes back
> to reregister with CCME.  I'm hoping you could give some advice, here's what
> I'm looking at.  Any advice would be helpful and I'll add comments where I
> think it may be helpful:
>
> IOS: c2800nm-ipvoicek9-mz.124-18.bin
>
> Rtr#show telephony-service
> CONFIG (Version=3.3)    <--I still think this may be part of my problem!
> =====================
> Version 3.3
> Cisco CallManager Express
>
> load 7910 P00405000700
> load 7902 CP7921G-1.0.3         <--Notice my 'cheat' to push the firmware
> load 7920 cmterm_7920.4.0-02-00
> load 7970 TERM70.7-0-3-0S
> load 7960-7940 phone/P00308000500
> max-ephones 24
> max-dn 72
> timezone 12 Eastern Standard/Daylight Time
> create cnf-files version-stamp Jan 01 2002 00:00:00
>
> Here's what's available for me to choose from:
> Rtr(config-telephony)#load ?
>   12SP       Select the firmware load file for 12SP+ and 30VIP phones
>   7902       Select the firmware load file for 7902
>   7905       Select the firmware load file for 7905
>   7910       Select the firmware load file for Telecaster 7910 phones
>   7912       Select the firmware load file for 7912
>   7914       Select the firmware load file for sidecar 7914
>   7920       Select the firmware load file for 7920
>   7935       Select the firmware load file for 7935 Conference Station
>   7936       Select the firmware load file for 7936
>   7960-7940  Select the firmware load file for Telecaster 7960 & 7940 phones
>   7970       Select the firmware load file for 7970
>   7971       Select the firmware load file for 7971
>   ATA        Select the firmware load file for ATA
>
>
> Rtr#sh ephone 7921              <--You can see below it knows it's a 7921
>
> ephone-7 Mac:001E.4A3E.E64F TCP socket:[4] activeLine:0 REGISTERED in SCCP
> ver 1
> 1 and Server in ver 5
> mediaActive:0 offhook:0 ringing:0 reset:0 reset_sent:0 paging 0 debug:0
> IP:10.11.4.33 1099 7921   keepalive 1 max_line 6
> button 1: dn 10 number 2507 CH1   IDLE         CH2   IDLE         shared
>
>
> relevant phone configs:
> ephone-dn  7
>  number 2507
>  pickup-group 201
>  label C7921G x2507
>
> ephone  7
>  mac-address 001E.4A3E.E64F
>  type 7902              <--If you list the types they're the same as above.
>  button  1:7
>
>
>
> Like I said any suggestions would be greatly appreciated!
>
> B.
>
>


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