[cisco-voip] Call Manager router failover

Sam Hall SamHall at wiseman-dairies.co.uk
Fri Dec 21 06:20:03 EST 2007


Hi Erik

Fixed now, thanks for your help though. 

The router configs were correct, but one of our CMs had the following 
service parameter set to true, (the other was false). I've set them both 
to false now and tested, It now fails correctly between the two routers on 
site.

"Stop Routing on unallocated number  - this should be set to false"
 



Sam
----
Sam Hall
Robert Wiseman & Sons
Ext: 6655
Tel: +44 (0)1355 270655
samhall at wiseman-dairies.co.uk
www.wiseman-dairies.co.uk
159 Glasgow Road, East Kilbride, Glasgow, G74 4PA



"Erik Erasmus (E)" <ErasmuE4 at telkom.co.za> 
21/12/2007 06:33

To
"Sam Hall" <SamHall at wiseman-dairies.co.uk>
cc

Subject
RE: [cisco-voip] Call Manager router failover






Sam
 
Sorry  - can?t be of any help other than to say:
 
I had several issues with ver 4-2 ?? mostly with huntgroups and attendant 
console so it might be worth while looking at getting the latest service 
release if your problem is related to bugs..
We upgraded a while ago and things are looking better for us
 
 
 
erik
 

From: Sam Hall [mailto:SamHall at wiseman-dairies.co.uk] 
Sent: Thursday, December 20, 2007 6:57 PM
To: Erik Erasmus (E)
Cc: cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] Call Manager router failover
 

Hi 

We are using an H323 gw 

Yep configured as you mentioned, see URL's below with screen print of 
Route pattern, Rlist, Rgroup gateway config... remember this manual 
failover worked fine when we were running v3.2 

Thanks 

http://tinypic.com/view.php?pic=6omybl2&s=1 
http://tinypic.com/view.php?pic=72gix5z&s=1 
http://tinypic.com/view.php?pic=6p9y3hd&s=1 




Sam
----
Sam Hall
Robert Wiseman & Sons
Ext: 6655
Tel: +44 (0)1355 270655
samhall at wiseman-dairies.co.uk
www.wiseman-dairies.co.uk
159 Glasgow Road, East Kilbride, Glasgow, G74 4PA 


"Erik Erasmus (E)" <ErasmuE4 at telkom.co.za> 
20/12/2007 10:32 


To
"Sam Hall" <SamHall at wiseman-dairies.co.uk>, <cisco-voip at puck.nether.net> 
cc
 
Subject
RE: [cisco-voip] Call Manager router failover
 


 
 




Hi Sam 
  
I have a setup with two voicegateways both with two PRIs for rdundancy at 
a site and they work fine using 4-2-3 sr3x 
  
we don't swop manual - not sure if this is part of the problem - should 
not be 
  
I am using Route pattern, Rlist, Rgroup gateway 
  
are you suing h323 or MGCP gateways 
 
  
erik erasmus   

From: cisco-voip-bounces at puck.nether.net on behalf of Sam Hall
Sent: Thu 2007-12-20 12:06
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Call Manager router failover


Hi 

We have two routers at each of our sites, one has our WAN connection 
"xx-2651-1", the other has our ISDN30 "xx-2651-2".  If our ISDN 30 router 
hardware fails, we physically move the ISDN 30 cable from "xx-2651-2" to 
"xx-2651-1".  In CM 3.2 this automagically worked as we have both routers 
configured in CM's "Route Group config". 

Now in CM 4.2(3) after an upgrade this doesn't seem to work any more; the 
only way to get this to work is to manually move the cable and then swap 
the priority of the two selected devices in CM's "Route Group config", 
then all calls route in and out as expected. 

If we don't swap the priority the below happens: 

1) external > inbound are accepted and routed as normal 
2) internal > internal are accepted and routed as normal 
3) internal > external get an engaged tone 
4) "csim start" simulated calls from the router i.e internal > external 
work fine as well 

Any ideas would be appreciated. 


Sam
----
Sam Hall
Robert Wiseman & Sons
Ext: 6655
Tel: +44 (0)1355 270655
samhall at wiseman-dairies.co.uk
www.wiseman-dairies.co.uk
159 Glasgow Road, East Kilbride, Glasgow, G74 4PA 
 
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