[cisco-voip] R: R: Issue Upgrading from CCM 6.0.1 (6.0.1.100-7) to 6.0.1a(6.0.1.2000-4)
Alessandro Bertacco
alessandro.bertacco at lanservice.it
Fri Dec 21 09:49:48 EST 2007
Hi Wes, thank you for your answer.
I resolved the Issue, with the download of the Cisco Unified CallManager Business Edition Engineering Special 6.0.1.2114-1 with CUC version 2.0.1.2114-355
admin: show version active
Active Master Version: 6.0.1.2114-1
Active Version Installed Software Options:
cmterm-devicepack6.0.1.2116-1.cop
localeinstaller
cm-locale-it_IT-6.0.0.1-1.cop
admin:show status
Host Name : ls-cucm
Date : Fri Dec 21, 2007 15:42:35
Time Zone : CET
Locale : en_US.UTF-8
Product Ver : 6.0.1.2114-1
Platform Ver : 2.0.0.1-1
Uptime:
15:42:36 up 23:47, 1 user, load average: 0.18, 0.19, 0.16
CPU Idle: 95.96% System: 00.00% User: 00.00%
IOWAIT: 03.54% IRQ: 00.00% Soft: 00.51% Intr/sec: 231.31
Memory Total: 2053864K
Free: 19568K
Used: 2034296K
Cached: 728972K
Shared: 0K
Buffers: 123852K
Total Free Used
Disk/active 27632272K 15910812K 11440728K (42%)
Disk/inactive 27632244K 16173096K 11178416K (41%)
Disk/logging 96116872K 70840640K 20393680K (23%)
Alessandro Bertacco
Network Engineer
alessandro.bertacco at lanservice.it<mailto:alessandro.bertacco at lanservice.it>
[cid:image001.png at 01C843E8.7B6947B0]
via Brodolini, 80
15033 CASALE MONFERRATO (AL)
Tel +39 0142 330500
Fax +39 0142 330655
web http://www.lanservice.it
Da: Wes Sisk [mailto:wsisk at cisco.com]
Inviato: giovedì 20 dicembre 2007 16.06
A: Alessandro Bertacco
Cc: Randy Homyk; 'Serg'; cisco-voip at puck.nether.net
Oggetto: Re: [cisco-voip] R: Issue Upgrading from CCM 6.0.1 (6.0.1.100-7) to 6.0.1a(6.0.1.2000-4)
Hi Allesandro,
The first message is rather cryptic, but the 2nd is pretty clear: disk space. I know there are several issues about filling up disk on CM. How much disk space do you have consumed/available:
admin:show status
Host Name : R22-CM60-1
Date : Thu Dec 20, 2007 10:06:20
Time Zone : EST
Locale : en_US.UTF-8
Product Ver : 6.0.1.1000-37
Platform Ver : 2.0.0.1-1
Uptime:
10:06:21 up 9 days, 17:22, 1 user, load average: 0.14, 0.18, 0.18
CPU Idle: 98.49% System: 00.00% User: 01.01%
IOWAIT: 00.00% IRQ: 00.50% Soft: 00.00% Intr/sec: 171.72
Memory Total: 2055312K
Free: 19392K
Used: 2035920K
Cached: 812764K
Shared: 0K
Buffers: 151792K
Total Free Used
Disk/active 13591120K 2059628K 11393416K (85%)
Disk/inactive 13591092K 2107188K 11345828K (85%)
Disk/logging 47303656K 18809716K 26091020K (59%)
/Wes
Alessandro Bertacco wrote:
Hi All,
i have a Problem like you, and i don't know how to make the upgrade on my MCS 7825 H2
I have the iso file named: UCSInstall_UCOS_6.0.1.2000-4.sgn.iso, I tried burn it on Data DVD and when I try to upgrade from 6.0.1.1000-37 to 6.0.1.2000-4 I obtain thet error:
If I use Data DVD burned that error occurred:
Status
[cid:image002.gif at 01C843E8.7B6947B0]
The requested command [/usr/bin/sudo/usr/local/bin/base_scripts/upgrade_validate_file.shmethod=localsource_dir=/file_name=UCSInstall_UCOS_6.0.1.2000-4.sgn.iso] did not generate the appropriate results file. The process results could not be determined.
If I Use FTP (Not SFTP) that error occurred:
Status
[cid:image002.gif at 01C843E8.7B6947B0]
There is not enough disk space in the common partition to perform the upgrade. Please use either the Platform Command Line Interface or the Real-Time Monitoring Tool (RTMT) to free space on the common partition.
The Host machine is a Hp DL320 G5 Cisco Approved Hardware
Can anyone Help me?
Thanks
Alessandro Bertacco
Network Engineer
alessandro.bertacco at lanservice.it<mailto:alessandro.bertacco at lanservice.it>
[cid:image001.png at 01C843E8.7B6947B0]
via Brodolini, 80
15033 CASALE MONFERRATO (AL)
Tel +39 0142 330500
Fax +39 0142 330655
web http://www.lanservice.it
Da: cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at puck.nether.net> [mailto:cisco-voip-bounces at puck.nether.net] Per conto di Randy Homyk
Inviato: martedì 27 novembre 2007 3.46
A: 'Serg'; cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Oggetto: Re: [cisco-voip] Issue Upgrading from CCM 6.0.1 (6.0.1.100-7) to 6.0.1a(6.0.1.2000-4)
I had a similar problem. The solution was to use sftp only on the upgrade.
I work with developers on this, and on certain platforms this was the only way to perform the upgrade.
Randy Homyk
CCIE Voice #14584
Homyk Systems
mailto: rhomyk at homyk.net<mailto:rhomyk at homyk.net>
Phone: +786-269-5175
Fax: +305-258-9156
Mobile: 786-269-5175
www.homyk.net<http://www.homyk.net>
-----Original Message-----
From: cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at puck.nether.net> [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Serg
Sent: Monday, November 26, 2007 8:57 PM
To: cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Subject: [cisco-voip] Issue Upgrading from CCM 6.0.1 (6.0.1.100-7) to 6.0.1a(6.0.1.2000-4)
Hi All,
Having downloaded the CCM 6.0.1a (6.0.1.2000-4) patch at more than 2.3GB and three hours into an upgrade, the upgrade just failed with a somewhat unformative message of "error upgrading". I tried upgrading for a second time but I had the same error. The logfile is quiet large (450k+) so I will post only the last page or so.
Can anyone decipher where the upgrade went wrong??
Thanks in advance,
Sergio
=======================================================================================================================
11/23/2007 13:02:40 CCMInstall|cmdExec: Command: /partB/usr/local/bin/base_scripts/env.sh nice -n 19 /usr/sbin/chroot /partB /usr/local/cm/script/6.0.1.2000-4/cm-dbl-install L2 PostInstall 6.0.1.2000-4 6.0.1.1000-7 /usr/local/cm/ /partB/usr/local/cm/ /common/log/install/capture.txt -- failed with failure code 139|<LVL::Warn>
11/23/2007 13:02:40 CCMInstall|(CAPTURE) Start DBMS|<LVL::Debug>
11/23/2007 13:02:40 CCMInstall|(CAPTURE) su -c 'if [ -f /usr/local/cm/db/informix/local/ids.env ]; then source /usr/local/cm/db/informix/local/ids.env l2; fi ; /usr/local/cm/bin/cmoninit' - informix|<LVL::Debug>
11/23/2007 13:02:40 CCMInstall|(CAPTURE) IDSWillStart...ok|<LVL::Debug>
11/23/2007 13:02:40 CCMInstall|(CAPTURE) su -c 'if [ -f /usr/local/cm/db/informix/local/ids.env ]; then source /usr/local/cm/db/informix/local/ids.env l2; fi ; onparams -m AFWARN 0x201; onparams -m AFCRASH 0x201; onparams -m AFFAIL 0x201' - informix|<LVL::Debug>
11/23/2007 13:02:40 CCMInstall|(CAPTURE) Inside doActionL2Update ...|<LVL::Debug>
11/23/2007 13:02:40 CCMInstall|(CAPTURE) Inside doL2Post ...|<LVL::Debug>
11/23/2007 13:02:40 CCMInstall|(CAPTURE) Verifying SDI directory [/var/log/active/cm/trace/dbl/sdi]|<LVL::Debug>
11/23/2007 13:02:40 CCMInstall|(CAPTURE) chown database.ccmbase /var/log/active/cm/trace/dbl/sdi|<LVL::Debug>
11/23/2007 13:02:40 CCMInstall|(CAPTURE) chmod 775 /var/log/active/cm/trace/dbl/sdi|<LVL::Debug>
11/23/2007 13:02:40 CCMInstall|(CAPTURE) (odbc setup moved to dbl init)|<LVL::Debug>
11/23/2007 13:02:40 CCMInstall|(CAPTURE) Inside doL2Post_setPublisher...|<LVL::Debug>
11/23/2007 13:02:40 CCMInstall|(CAPTURE) No publisher record migrated.|<LVL::Debug>
11/23/2007 13:02:40 CCMInstall|(CAPTURE) Inside doL2_migrateDB...|<LVL::Debug>
11/23/2007 13:02:40 CCMInstall|(CAPTURE) Inside fixSQLLibPaths....|<LVL::Debug>
11/23/2007 13:02:40 CCMInstall|(CAPTURE) Inside fixSQLLibPaths....|<LVL::Debug>
11/23/2007 13:02:40 CCMInstall|(CAPTURE) Inside installdb ...|<LVL::Debug>
11/23/2007 13:02:40 CCMInstall|(CAPTURE) Inside dbllib.py getDBName(1)...|<LVL::Debug>
11/23/2007 13:02:40 CCMInstall|(CAPTURE) Inside dbllib.py getDbVerRel()...|<LVL::Debug>
11/23/2007 13:02:40 CCMInstall|(CAPTURE) getDbVerRel() dbname is [ccm6_0_1_2000_4]|<LVL::Debug>
11/23/2007 13:02:40 CCMInstall|(CAPTURE) getDBName() dbname is [ccm6_0_1_2000_4]|<LVL::Debug>
11/23/2007 13:02:40 CCMInstall|(CAPTURE) /usr/local/cm/bin/dbl start l2 --safe --nopreflight|<LVL::Debug>
11/23/2007 13:02:40 CCMInstall|(CAPTURE) IDS L2 Migration|<LVL::Debug>
11/23/2007 13:02:40 CCMInstall|(CAPTURE) rm -f /tmp/*.txt /tmp/*.log /tmp/*.err /var/log/active/cm/trace/dbl/sdi/psqlx /tmp/*.bin /tmp/af* /tmp/shmem*|<LVL::Debug>
11/23/2007 13:02:40 CCMInstall|(CAPTURE) Inside getPublisherFromPrefs...|<LVL::Debug>
11/23/2007 13:02:40 CCMInstall|(CAPTURE) su -l informix -s /bin/sh -c 'source /usr/local/cm/db/dblenv.bash /usr/local/cm ; source /usr/local/cm/db/informix/local/ids.env L2 ; /usr/local/cm/bin/installdb -i -p 54320 -f L2 /usr/local/cm /partB/usr/local/cm 6.0.1.2000-4 6.0.1.1000-7 installdb_l2.log'|<LVL::Debug>
11/23/2007 13:02:40 CCMInstall|(CAPTURE) Stop DBMS|<LVL::Debug>
11/23/2007 13:02:40 CCMInstall|(CAPTURE) su -c 'if [ -f /usr/local/cm/db/informix/local/ids.env ]; then source /usr/local/cm/db/informix/local/ids.env l2; fi ; onmode -yuk' - informix|<LVL::Debug>
11/23/2007 13:02:40 CCMInstall|(CAPTURE) cm-dbl-install [139]|<LVL::Debug>
11/23/2007 13:02:40 CCMInstall|Internal Error, File:instMain.c:1345<File:///\\instMain.c:1345>, Function: handlePhase(), Failed to exec command: "/partB/usr/local/bin/base_scripts/env.sh nice -n 19 /usr/sbin/chroot /partB /usr/local/cm/script/6.0.1.2000-4/cm-dbl-install L2 PostInstall 6.0.1.2000-4 6.0.1.1000-7 /usr/local/cm/ /partB/usr/local/cm/ /common/log/install/capture.txt"|<LVL::Critical>
11/23/2007 13:02:40 appmanager.sh|CCMInstall --upgrade ERROR|<LVL::Error>
11/23/2007 13:02:40 upgrade_manager.sh|Applications upgrade failed|<LVL::Error>
11/23/2007 13:02:41 upgrade_install.sh|Cleaning up download...|<LVL::Info>
11/23/2007 13:02:41 upgrade_install.sh|Removing /common/download/6.0.1.2000-4|<LVL::Info>
11/23/2007 13:02:41 upgrade_install.sh|Cleaning up rpm_archive...|<LVL::Info>
11/23/2007 13:02:41 upgrade_install.sh|Removing /common/rpm-archive/6.0.1.2000-4|<LVL::Info>
11/23/2007 13:02:46 upgrade_install.sh|CSA Status = 0|<LVL::Debug>
11/23/2007 13:02:46 upgrade_install.sh|/etc/init.d/ciscosec start|<LVL::Info>
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