[cisco-voip] Not receiving external calls

[Jonathan Charles]

OK, it could be a bunch of things, codec seems likely, so you pick up
a line and the call drops and you get a new line... however, this is
wild speculation.

Realistically, the phones will support any codec, so, it probably isn't that...

Is it consistent?


Jonathan

On Dec 21, 2007 2:04 PM, Jimmy Eady <leadtech at compuwisetech.net> wrote:
> I apologize about that. Tha calls come in remotely and we are using MGCP/AALN and FXO voice cards protocol with T1 PRI . We are using Call Manager as the call agent and yes the always use
> prime line option is set to true
>
> -----Original Message-----
> From: Jonathan Charles <jonvoip at gmail.com>
> Sent: Friday, December 21, 2007 9:12 AM
> To: Jimmy Eady <leadtech at compuwisetech.net>
> Cc: cisco-voip at puck.nether.net
> Subject: Re: [cisco-voip] Not receiving external calls
>
> We are going to need a lot more information.
>
> Do the calls come in locally or remotely?
>
> What protocol is the gateway running, H.323 or MGCP?
>
> CallManager or CallManager Express, or something else?
>
> What kind of circuit, Analog, PRI or T1 CAS?
>
> Is the call coming in on a second line on the phone and 'always use
> prime line' is set to true, so the user is picking up a line that the
> call is not coming in on?
>
>
> Jonathan
>
>
> On Dec 21, 2007 8:32 AM, Jimmy Eady <leadtech at compuwisetech.net> wrote:
> > One of our locations are not able to receive external calls.the phone will
> > ring but the receiver only get a dial tome and the caller will receive to
> > rings and a fast busy signal. Do anyone know the solution to this?
> > _______________________________________________
> > cisco-voip mailing list
> > cisco-voip at puck.nether.net
> > https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
>
> [The entire original message is not included]
>