[cisco-voip] secondary dial tone problems

[Avner Izhar]

Hi,

You are looking in the right direction, prob that 8xxxx phone number or similar.

If you didn't restart ccm service after doing the changes then it might help.

It is something in that number range which doesn't have the secondary dial tone checked.

HTH, 
-------------------------------------------
thanks,
Avner Izhar
CCIE#15999 (Voice), CCVP, CCSI# 31623
Technical Instructor
CCBOOTCAMP - A Cisco Sponsored Organization (SO)
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-----Original Message-----
From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Peter Ejmont
Sent: Saturday, December 29, 2007 06:05
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] secondary dial tone problems [bcc][faked-from][html-rem]

Hi all,
I need your expert advice here.
Our campus voip is based on ccm (currently 4.1(3)) and it has been working
great for years.
Approx. a week ago, something has changed that secondary dial tone is played
in different places.
Our dial plan requires to dial 8 for outside calls and normally, after
pressing 8 you get
the socondary dial tone right away, regardless if call is for local (7
digit), national (10 digit) or
international. Well, things got interesting lately. Dialing local calls, I
get secondary dial tone after pressing
2 digits, one 8 and any number from 2-9. Long distance, secondary dial tone
is heard after pressing
81(2-9), so after 3 digits. International calls are similar to local calls.
Secondary dial tone is played after 80.

Nothing has changed in route patterns, gateways, route lists, etc. The only
few changes I found was someone
added one voip phone starting with a temporary 8XXXX number. I deleted it
but still have problems. Also,
2 ATA-188 were added but they have problems registering with call manager.
I ran the route pattern report and could not find anymore instances of
anything starting with 8 (except defined
dial plan). I used DNA for verification and the secondary dial tone should
be heard after pressing 8.

Any thoughts?

Thanks,
Peter
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