[cisco-voip] 4.1(3) to 5.X Appliance Servers

Thu Jan 4 18:39:16 EST 2007

Not a clue... I would guess the Cisco guys know...

So, Cisco guys, when is an IPCC for CCM5 that is based on 4.0 going to come
out?

Jonathan

On 1/4/07, Voll, Scott <Scott.Voll at wesd.org> wrote:
>
>  Well that is going to slow down my upgrade to 5.x.  I was under the
> impression tha 4.5 was based on 4.0……. <Bummer>.  Any idea when IPCCx 5.xwill be out?
>
>
>
> Scott
>
>
>  ------------------------------
>
> *From:* Jonathan Charles [mailto:jonvoip at gmail.com]
> *Sent:* Thursday, January 04, 2007 2:46 PM
> *To:* Voll, Scott
> *Cc:* cisco-voip at puck.nether.net
> *Subject:* Re: [cisco-voip] 4.1(3) to 5.X Appliance Servers
>
>
>
> No, UCCx 4.5 is just IPCC 3.5 with a patch to connect to CCM5
>
> If you want latest and greatest, go to IPCC4.0(4)sr1
>
> It is more than just failover... I haven't played with it, but the Cisco
> architect-dude who proofs our BOMs told me that 4.0 is light years ahead
> of 4.5
>
> I actually haven't touched 4.5, but I have heard so many horror stories
> about it that I am staying away.
>
> Supposedly Cisco is working to rectify this, but we will have to see...
>
> Next week I was supposed to install a 5.1 system, but they have a pretty
> large call center (~60 agents and twelve queues...) and we are doing them up
> with 4.2(3) and IPCC 4.0 (with HA)...
>
> You have to realize that it isn't just the high availability, it is the
> absence of a need for that stupid share on the IPCC server for licenses...
> It is the automatic recovery of CAD int he event of a minor WAN hickup... It
> is the simplification of team management (you only have to use the admin
> tool for building macros, reason codes and work flow groups... once those
> are done, you never have to touch that thing again (you build the teams
> under the RMCM subsystem - Teams)).
>
>
>
> Jonathan
>
> On 1/4/07, *Voll, Scott* <Scott.Voll at wesd.org> wrote:
>
> Is IPCCx 4.5 based on 3.5 or something?  I thought IPCCx 4.5 was based on
> 4.0 just without HA.  Am I wrong?
>
>
>
> Scott
>
>
>  ------------------------------
>
> *From:* Jonathan Charles [mailto:jonvoip at gmail.com]
> *Sent:* Thursday, January 04, 2007 1:36 PM
> *To:* Voll, Scott
> *Cc:* cisco-voip at puck.nether.net
>
>
> *Subject:* Re: [cisco-voip] 4.1(3) to 5.X Appliance Servers
>
>
>
> Unity is 4.2(1) with TSP 8.1(3)
>
> There is no call center at that site...
>
> I will not upgrade a customer who is running IPCC 4.0 to CCM5... I think
> IPCC 4.5 is a step backwards (I really like the features and config for
> 4.0).
>
> Haven't run into any problems, but then again, they aren't doing anything
> that interesting... (just phones and voicemail...)
>
> Personally, I don't think there is anything that special about CCM5 for
> most customers... though it is seriously looking like Cisco is forcing
> people to the 5.x train (it looks like it is getting harder and harder to
> order the 4.2 part numbers...)
>
> Once Presence is fully realized with the Cisco Unified Client, it might
> get very interesting, but at the moment, it is just something new and
> strange to play with.
>
> So far it has been a week since 5.1.1 went live and I haven't heard a word
> from them.
>
>
>
> Jonathan
>
> On 1/4/07, *Voll, Scott* < Scott.Voll at wesd.org> wrote:
>
> Jonathan—
>
>
>
> Your running 5.1.1a live now?  What differences have your end users
> notices going from 4.1 to 5.1?
>
>
>
> Are you running IPCCx?  What version of Unity?
>
>
>
> Please explain, licensing "easy as hell".
>
>
>
> Thanks
>
>
>
> Scott
>
>
>
> PS. I would like to upgrade March.
>
>
>  ------------------------------
>
> *From:* Jonathan Charles [mailto: jonvoip at gmail.com]
> *Sent:* Thursday, January 04, 2007 11:06 AM
> *To:* Ryan Ratliff
> *Cc:* Nick Kassel; Voll, Scott; cisco-voip at puck.nether.net
> *Subject:* Re: [cisco-voip] 4.1(3) to 5.X Appliance Servers
>
>
>
> But there is no way to apply a DMA to an already built CCM5 box...
> AFAIK...
>
> Actually, what we did was we got new servers for CCM5 (the old ones sucked
> a lot), and we installed CCM4.1(3)sr3b on one of them.
>
> We then restored our backup to it and ran DMA on that server, got the file
> and offloaded it to an FTP server.
>
> We then blew the box away with CCM5.0(4), restored the DMA during the
> install, got it licensed (easy as hell), and upgraded it to 5.1(1).
>
> We then played with it for a few days, made sure everything migrated
> correctly (it did), all the while still running 4.1 live...
>
> Then, in a flash (actually one night), we changed the DHCP scope to point
> to the new Pub (we also built the two subs during this period), and we
> changed the call agent on the MGCP gateways.
>
> Once we were sure the gateways were up and registered, we started
> rebooting phones and making test calls... everything worked fine.
>
> We killed the old system a few days later.
>
> So, we never ran DMA on the live CCM pub...
>
>
>
> Jonathan
>
> On 1/4/07, *Ryan Ratliff *<rratliff at cisco.com> wrote:
>
> Yes and no...
>
> Yes because you can very much run DMA on your existing server and
> install CM 5 on your new server.  There is no such thing as a pre-
> built CM 5 box however.   Just like with previous versions of CM the
> hostname and IP address are set during OS install and when upgrading
> (currently) you cannot change the hostname or IP address of the
> server or the migration fails.   I believe 5.1 new installs will
> allow you to change hostname/ip address during the install but don't
> quote me on that :)
>
> The 4.1 migration to 5.x is very similar to the 3.2 upgrade to 3.3 or
> later.  You take the backup of the old version with the specific
> backup version (DMA in this case).  Then you do the install on the
> new server and tell it you are upgrading.  During the CM install it
> will ask for the backup file and it will import the data at that
> time.    The only time you can migrate your 4.1 data is during the CM
> install.   The cool thing now though is instead of a set of OS disks
> and a set of CM disks you have one DVD that installs the OS and
> CallManager at the same time.
>
> -Ryan
>
> On Jan 4, 2007, at 12:09 PM, Nick Kassel wrote:
>
> So I can run the DMA on the old Publisher and apply it to the pre
> built appliance model.
>
>
> From: Voll, Scott [mailto: Scott.Voll at wesd.org]
> Sent: 04 January 2007 17:05
> To: Nick Kassel; cisco-voip at puck.nether.net
> Subject: RE: [cisco-voip] 4.1(3) to 5.X Appliance Servers
>
>
> Same idea as upgrading a box.  You run the utility to backup your 4.1
> install and restore to the new box.  I can't remember the utility off
> hand.
>
>
> Scott
>
>
> From: Nick Kassel [mailto: Nick.Kassel at Charles-Stanley.co.uk]
> Sent: Thursday, January 04, 2007 8:50 AM
> To: Voll, Scott; cisco-voip at puck.nether.net
> Subject: RE: [cisco-voip] 4.1(3) to 5.X Appliance Servers
>
>
> Sorry, what I actually meant was, servers that are pre built with
> Call Manager already installed, not one where we will install Call
> Manager ourselves.
>
>
> From: Voll, Scott [mailto:Scott.Voll at wesd.org]
> Sent: 04 January 2007 16:40
> To: Nick Kassel; cisco-voip at puck.nether.net
> Subject: RE: [cisco-voip] 4.1(3) to 5.X Appliance Servers
>
>
> All CM 5.x servers are Appliances.  So I think you need to be looking
> at upgrading.
>
>
> Scott
>
>
> From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-
> bounces at puck.nether.net] On Behalf Of Nick Kassel
> Sent: Thursday, January 04, 2007 8:39 AM
> To: cisco-voip at puck.nether.net
> Subject: [cisco-voip] 4.1(3) to 5.X Appliance Servers
>
>
> We are soon going to be going to 5.X and we will more than likely be
> getting the appliance servers, can anyone point me in the direction
> of documentation for upgrading to appliance models, the only
> documentation I can find it for installing or upgrading another box.
>
>
>
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